Water Treatment Systems Technician At Jibu

Water Treatment Systems Technician

Kampala * Full-time

Jibu

Jibu is hiring a Water Treatment Systems Technician provides technical support, ensures quality standards, and coordinates training and certification efforts for Jibu franchises. This role demands hands-on involvement, persistence, and adaptability to address daily challenges promptly, contributing to Jibu’s volume, expansion, profitability, and impact targets as set by the Country Director and aligned with Jibu’s mission and objectives. All team members are expected to problem-solve with an ownership mindset per the Jibu Culture Handbook. Department: Production & Quality Duty Station: Uganda, with the option to travel within assigned locations Reports To: Production & Quality Manager Internal Interfaces: Quality & Production Department Franchise Support Department Finance Department Corporate Store Team External Interfaces: Jibu Franchisees & Staff Uganda National Bureau of Standards (UNBS)

Category: Engineering Total Positions: Location: Kampala Full-time Salary: Attractive Posted 9 months ago

KEY DUTIES AND RESPONSIBILITIES

• Technical Support & Response: • Respond promptly and comprehensively to technical service requests from franchises. • Perform installations, maintenance, and troubleshooting of water treatment systems and facility upgrades. • Develop, plan, and coordinate preventive maintenance programs across all franchises; monitor implementation. • Quality Assurance & Compliance:

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QUALIFICATIONS / SKILLS

• Implement and maintain operational and quality control processes. • Ensure adherence to Jibu quality standards and regulatory requirements through regular visits, audits, and quality reviews. • Support franchise certification efforts, including preparedness activities, and coordinate with regulators (e.g., KCCA, UNBS). • Track, analyze, and document franchise quality performance; enforce Jibu Quality Breach Policy. • Initiate root cause analysis for non-conformities and implement corrective/preventive actions. • Maintain and update documentation on quality control processes, procedures, and standards. • Training & Capacity Building: • Train and evaluate operators to ensure proper operation of water treatment systems. • Monitor the effectiveness of technical training through operator performance tracking. • Identify future training needs, update training materials, and organize refresher sessions and professional development courses. • Maintain accurate documentation and reporting of all training activities. • Lab & Technical Investigations: • Support JibuCo lab in sample collection, root cause analysis, and corrective action implementation. • Performance Monitoring: • Ensure monthly targets are met and monitor performance using agreed Key Performance Indicators (KPIs). • Supervision Received: • This position operates with a high degree of autonomy, reporting directly to the Production & Quality Manager. • Management Responsibility: • Support franchisees in managing the operator’s team.