• Verify and profile travelling passenger documents to ensure timely identification of improper / inadequate documents • Identify improper / fraudulent documents to identify violations of immigration regulations in a timely manner. • Immediately inform the Supervisor in regards to any suspicious documentation. • Verify and confirm authenticity of visas • Properly implement regulations and DVU procedures to ensure compliance in case of passengers returned due to improper travel documents • Support governmental authorities and internal Security during investigations resulting from fraudulent documents identification • Manage complex issues resulting from DVU procedures enforcement to reduce impact on customer service level • Maintain a high level of customer service while implementing DVU procedures to reduce the impact on guests satisfaction • Collaborate with Airport authorities and other departments to ensure enforcement of immigration regulations and timely identify violations • Create internal and legal reports to accurately communicate inspections outcomes to authorities and Uganda Airlines Operations. • Escort special and VIP guests at the Hub when required to provide support to specific passengers. • Have knowledge of various restrictions to enter specific countries e.g. yellow fever, covid-19 etc.

• Diploma and 2 years’ experience in document verification • Relevant experience with an Airline or GHA • Airport operations trainings • Key Competencies: • Fluent in both oral and written English. • Good work speed • Analytical skills • Organizational skills. • Confidentiality • Honesty • Attention to detail