• (i) Prompt / Accurate Freight Bills Processing: • The Transport Assistant ensuring that freight bills are received promptly, processed accurately by checking that the deliveries are all confirmed as received by the Customer, the due are correctly increased in SPE and the computation is correct. • (ii) Transit Loss – Other Billings To Transport Contractors: • Compile and forward ALL transit loss invoices to Transport Contractor. Ask for payment to be made on time and follow-up to this is done. • (iii) Collection of Copies of ALL Delivery Documents from Customers: Keep a daily record of copies of ALL the delivery documents that are expected back. On daily basis, receive these, tally them to what is expected and examine them for any complaints before filing. • (iv) Monitoring Transport Contractor Accounts: Statements Regularly issue statements to Transport Contractors. Highlight disputed items for resolution and keep of outstanding in check. • Challenges: • (a) Thoroughness while handling large amounts of documentation and checking them for accuracy. • (b) Consistency and in timeliness processing documentation for Contractor Invoicing, Freight bills, etc. • KPIs: • -No of loss claims invoiced to Transport Contractors (100%) • -No of delivery documents returned after due (100%) • -Over-dues that are not paid up / delayed payments from Transport Contractor (None) -Freight Claims that are not necessarily processed (None) • -Freight claims whose processing is delayed (None) Complexities: Complexities related to the Transport Assistant’s job’s job that the Transport Assistant works closely with Transport Contractors and their Representatives to get payments due to both Shell and the Contractor made time and the statements with each of the Contractors are kept clean. Decision Making: The Transport Assistant decides on: • – When bills from Contractors must come in for processing – When documents for confirmation of delivery must be brought back • – Customer complaints that should be escalated those or that are not valid – Details regarding the build up of cost of deliveries (distances to sites) • – Highlighting Overdue payments from the Transport Contractors Contacts: The job of the Transport Assistant will require regular liaison with the following parties: • -Transport Contractors – Supervisors -Sector / Territory Managers -Customer

• The Transport Assistant should know and know in the following areas: • Working with spreadsheets in MS Applications • Ability to accuracy check a large number of documents • Capability to work with SAP and extract augmented reports from the system • Basic Accounts knowledge and ability to keep/command credits. • Relationship