• Customer Service: • Greet customers warmly, identify their needs, and provide accurate information and assistance. Address and resolve customer inquiries and concerns promptly. • Transaction Processing: • Cash count & confirm with clients with precision. Process deposits, withdrawals, and send and receives from remittance platforms. Verify the authenticity of transactions and ensure accurate receiver’s/sender’s details and KYC. • Account Management: • Assist customers with account-related services, including Deposits/Withdrawals, Forex exchange services and Remittance, Mobile Money services and transactions. • Security and Compliance: • Adhere to all security and regulatory procedures to safeguard customer accounts and financial data. Monitor for suspicious activity and report any discrepancies or potential fraud. • Record Keeping: • Maintain accurate records of transactions and balance cash drawers at the beginning and end of each shift. Prepare daily reports and ensure proper documentation. • Sales and Referrals: • Identify opportunities to cross-sell and refer customers to other bank services and products. Promote bureau’s promotions and special offers. • Team Collaboration: • Work closely with other team members and departments to ensure smooth branch operations. Participate in training and development programs as required.

• Education: Bachelor’s degree in business related course • Experience: Prior experience not mandatory • Age: 25 years and below • Skills • Strong numerical accuracy and attention to detail • Excellent communication and interpersonal skills • Ability to handle cash and financial transactions with integrity • Proficiency in basic computer applications and banking software • Attributes • Professional appearance and demeanor • Strong problem-solving skills and ability to work under pressure • Commitment to providing exceptional customer service • Work Environment • Typically works in a branch office setting • May require standing for extended periods while handling cash and transactions • Regular working hours • APPLICATION DEADLINE: 15th Dec 2025 at 11:00 PM • Attach/upload your CV with all academic documents — O, A Levels, and University documents.