Tele Sales Officer (3)
Gulu,ARUA,LIRA UGANDA * 10 HOURS
Watu Shule Uganda
Watu Shule Uganda is hiring a Tele Sales Officer (3), you will play a pivotal role in driving the success of Watu Shule by engaging existing Watu Credit clients and encouraging them to enroll in our driving school program
Category: Marketing and Sales
Total Positions:
Location: Gulu,ARUA,LIRA UGANDA
10 HOURS
Salary: Not mentioned
Posted 11 months ago
KEY DUTIES AND RESPONSIBILITIES
• Contact existing Watu Credit clients via phone to introduce them to and convert them to Watu Shule’s services.
• Establish rapport and build strong relationships with clients to understand their needs and motivations.
• Product Knowledge:
• Develop a deep understanding of Watu Shule’s offerings, including course details, schedules, and benefits.
• Effectively communicate the unique value proposition of Watu Shule to clients.
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QUALIFICATIONS / SKILLS
• Develop a deep understanding of Watu Shule’s offerings, including course details, schedules, and benefits.
• Effectively communicate the unique value proposition of Watu Shule to clients.
• Consultative Selling:
• Conduct needs assessments to identify clients’ specific driver training requirements.
• Tailor solutions to match individual client needs, emphasizing the advantages of enrolling in Watu Shule.
• Client Education:
• Provide comprehensive information to clients about the benefits of driver training, road safety, and compliance with traffic regulations.
• Address client inquiries and concerns with professionalism and accuracy.
• Enrollment Facilitation:
• Guide clients through the enrollment process, assisting with paperwork and requirements.
• Collaborate with the Watu Shule enrollment team to ensure a seamless transition for clients.
• Relationship Management:
• Maintain a database of client interactions, ensuring accurate and up-to-date records.
• Regularly follow up with clients to track their progress and address any issues or concerns.
• Targets and Reporting:
• Meet or exceed monthly enrollment targets as set by the Project Manager.
• Provide regular reports on client interactions, conversions, and challenges faced
• Qualifications, Skills and Experience: To excel in this role, you should possess the following qualifications and skills:
• Sales Experience: Proven track record in tele-sales or customer-focused roles, with experience in consultative selling.
• Communication Skills: Excellent verbal and written communication skills, including active listening and persuasion abilities with ability to speak a minimum of 5 of the following languages: English, Luganda, Lugishu, Ateso, Jopadhola (Adhola), Lusoga, Samia, Kumam, Ateso, Runyakitara, & Luo
• Product Knowledge: Quick and thorough understanding of Watu Shule’s driving school programs and their benefits.
• Customer Focus: Strong customer service orientation with the ability to build and maintain client relationships.
• Target-Driven: Self-motivated and results-oriented, with the ability to meet or exceed sales targets.
• Team Collaboration: Ability to work collaboratively with the Watu Shule team and other departments.
• Adaptability: Willingness to adapt to changing business needs and market dynamics.
• Ethical Conduct: Uphold high ethical standards in all interactions with clients.
HOW TO APPLY
If you are passionate about road safety, have the qualifications and experience required, and wish to contribute to creating responsible two-wheeler riders in Uganda who can pass their driving permit tests, we invite you to submit your resume, a cover letter, and any relevant certifications & Please include “Telesales Application” in the subject line.
CLICK HERE TO APPLY
Deadline: Expired
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