• Project Support: Assist the Commercial team in project planning, execution, and monitoring, ensuring tasks are completed on time and within budget. • Stakeholder Communication: Collaborate with cross-functional teams to facilitate clear communication and alignment on rollout strategies and activities. • User Training: Train the customers on how to access digital communication and points rewards, ensuring they place orders seamlessly using the available tools on the BEES platform. • Quality Assurance: Engage with the customers on product selection to identify and report platform issues. • Digital Communications Management: Act as a point of contact for communicating to the customers through our digital comms tool to drive customer engagement on the BEES platform • Digital Rewards Adoption: Plan and execute digital rewards strategies to drive execution success, including designing of the necessary material, in line with the commercial agenda • User Adoption: Enhance the BEES user adoption strategies on ground, including the distribution of promotional materials and digital engagement campaigns. • Reporting: Submit detailed reports as required, highlighting any insights, and following up on support cases for closure

• Bachelor’s Degree in IT, Computer Science, Statistics or course in related field • Key Attributes and Competencies: • Experience in use of graphics design tools. • Experience with the use of data manipulation tools such as excel, SQL or Power bi • Experience working with digital platforms • Experience driving tech adoption • Digital literacy skills • Strong data analytics and problem-solving skills • Strong computer, technology and digital skills • Ability to quickly grasp processes and new technologies • Works with energy and enthusiasm to solve customer problems • Ability to apply knowledge of customers and consumers to bring new ideas to the company • Executes with discipline and a sense of urgency • Communicates with clarity of direction to get things done • Stays focused when faced with change, obstacles and setbacks • Considers diverse perspectives when faced with complex problems