• Manages the day-to-day operations of the PBU host computers by monitoring system performance, configuration, maintenance and repair. • Ensure high availability and performance of mission-critical systems through proactive monitoring and intervention. • Ensure that records of system downtime and equipment inventory are properly • maintained. Works with vendors to assist support activities. • Establishes, maintains and manages user accounts for all IT services on a daily • basis. Installs, modifies and maintains systems and utility sofware on server • computer systems and provides server support related to other sofware. • Design and implement automated network and system monitoring platforms • enhanced with SMS and E-mail event notifications. • Implement cost effective enterprise system visualization platform. • Establish guidelines/methods and hence document procedures for the • installation and management of the host computer operating systems, • network operating systems, fiber channel switches, remote deployment of • applications and other components. • Develop and enforce procedures to secure systems against unauthorized • access, user misuse, and environmental risks. • Develop procedures, programs and documentation of backup and restoration • of host operating systems and host-based applications (email system, • Domain). • Design and implement a host-based intrusion detection system to enhance the • security of all servers running. • Design and implement enhanced logging platforms complete with graphing • and trend analysis. • Design and implement host-based firewall platforms especially for UNIX and • Linux Servers. • Develop and coordinate project directions and schedules to maximize benefits • and minimize impacts on service availability. Provides leadership in planning • and implementation of projects for computer operations and enterprise • systems administration. • Oversee data centre operations including server hardware, cooling systems, • UPS (uninterrupted power system), and fire protection systems to ensure • optimal IT environment. • On a daily basis, monitor new patch releases, perform tests on test • environment and ensure timely patch updates of the critical resources • Participate in the training of the section staff in advanced system • administration skills and on a regular basis develop tools, procedures, and • training sessions for Operations staff, EBOs and the rest of staff to ease their • work. • Design and implement effective asset management for tracking the bank’s ICT • assets as well as ensuring that for all IT Asset procurement, there is value for • money and optimal utilization of these assets • Coordinate with external vendors, technical support teams, and partner • organisations to ensure timely resolution of system-related issues. • Manage the Help Desk function on a daily basis, ensuring all support tickets are • resolved promptly and effectively. • Stay current with advancements in systems administration technologies and • recommend innovations that enhance the Bank’s IT infrastructure and • performance. • Update system documentation weekly to accurately reflect recent changes, • activities, and incidents.

• Passion: Committed to excellence, deliver outstanding results and make a • positive impact for our customers and stakeholders. • Teamwork: Collaborates effectively, values mutual respect and diverse • perspectives to achieve shared success and deliver greater value to the Bank. • Integrity: Uphold honesty, transparency, and accountability, ensuring ethical • practices in every action. • Innovation: Embraces creativity and forward-thinking, continually seeking • new solutions to enhance customer experience and drive business growth. • QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED • A Bachelor’s degree in Computer Science, Information Systems and • Technology, Sofware Engineering and any other related course • Deep understanding of operating systems both windows and Linux • Networking • Understanding basic networking principles like TCP/IP, DNS, DHCP • Scripting and automation • Knowledge of scripting languages like PowerShell • Clound computing • Virtualization and containerization • THE FOLLOWING DOCUMENTS SHOULD ACCOMPANY THE APPLICATION • Cover letter, Detailed CV, and Copies of academic documents all as one file.

Online applications addressed to Chief People & Strategy Officer, PostBank Uganda. Send application to hr@postbank.co.ug with job title as subject. Closing Date: Friday 04th July 2025 at 5:00pm. Only shortlisted candidates will be contacted.i Application deadline: July 4, 2025 To apply Address your application letter to: Head of Human Resource PostBank Send it to: hr@postbank.co.ug N.B. Attach Application letter, CV & All relevant documents if required