• Supervise day-to-day back-office operations across the bank’s branches to ensure timely processing and service delivery. • Oversee and manage SWIFT operations, including message processing, confirmations, and reconciliation. • Monitor and handle all local and international settlements, ensuring accuracy and timeliness. • Coordinate agency banking activities, including onboarding, reconciliation, and issue resolution. • Manage payment systems such as RTGS, EFT, ACH, mobile money platforms, card processing, and instant payments. • Liaise with IT and vendors to ensure smooth operation of payment platforms and troubleshoot issues as they arise. • Review and verify daily reports, reconciliations, and transactions to ensure compliance with internal policies and regulatory guidelines.

• Bachelor’s degree. • Minimum of 3 years’ experience in Banking Operations. • Understanding of the financial services sector, legal framework, and Bank Policies. • Knowledge of MS Office tools (Excel, Word, Project, and PowerPoint). • Understanding of bank products and services and knowledge of banking operation issues in Uganda. • Proactive and quick response to customers and employees’ queries. • Excellent interpersonal skills

All candidates should send their CVs to recruitment@salaambank.co.ug. Applications Deadline: 15th June 2025