• Proactively build relationships with business areas & DevOps teams to proactively develop expertise in the various business process. • Apply analytical techniques to elicit and validate business (product & service) needs • Translate elicited needs and knowledge acquired into user story format to be used by DevOps teams • Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions & or units of analysis • Provide input into detailed solution roadmaps, business cases (e.g. effort estimations) & product & service visions (including detailed analysis requirements & solution scope) • Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features • Define & execute testing requirements (pass or fail test cases) • Document all systems analysis outcomes (requirements, test cases etc.) for specific solutions & support the documentation processes for system analysis for the broader team • Solution Design (within DevOps Context) • Translate business requirements into detailed systems requirements. Detailed system requirements must include capabilities, interfaces and functionalities within and across technologies. • Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration. • Socialize and gain business approval for integrated requirements with key stakeholders • Proactively learn & leverage knowledge on the organisations technical landscape, environment and broader architecture to systems requirements • Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements (what should happen when) • Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams) • Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality) • Facilitate resolution during development & testing phases for any change requirements • Solution Delivery & Testing (manual) • Define & implement the manual testing strategy & test cases for various solutions (where it makes sense to do so) • Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams) • Develop & implement manual testing frameworks and patterns for the solution • Execute testing processes for various solutions (e.g. execute test cases, analyse results) • Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process • Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production • Define & monitor overall backlog planning for effective solution delivery • Provide Developer & User support during user acceptance testing • People • Participate in peer reviews & problem solving within and across the broader team

• Bachelor’s Degree: Information Technology