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Showroom Customer Care

Kampala, Uganda * Full-time
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EBC

Administration Total Positions: Location: Kampala, Uganda Full-time Salary: Attractive Posted 1 year ago
KEY DUTIES AND RESPONSIBILITIES
• Provide accurate product information, pricing, warranty details, and delivery timelines • Assist customers in placing orders, booking test rides, or scheduling service appointments • Coordinate with the sales, parts, and service departments to fulfill customer requests • Maintain a clean, organized, and welcoming showroom environment • Handle customer feedback, complaints, and after-sales concerns efficiently • Update customer information and follow up on pending inquiries or sales • Promote promotional offers, finance options, or loyalty programs when applicable • Prepare basic reports on customer visits, inquiries, and feedback trends
QUALIFICATIONS / SKILLS
• Strong communication and interpersonal skills • Conflict resolution and complaint handling • Maintaining showroom cleanliness and product display organization • Team-oriented and collaborative • Provide accurate product information, pricing, warranty details, and delivery timelines • Assist customers in placing orders, booking test rides, or scheduling service appointments • Coordinate with the sales, parts, and service departments to fulfill customer requests • Maintain a clean, organized, and welcoming showroom environment • Handle customer feedback, complaints, and after-sales concerns efficiently • Update customer information and follow up on pending inquiries or sales • Promote promotional offers, finance options, or loyalty programs when applicable • Prepare basic reports on customer visits, inquiries, and feedback trends • Educational Requirements • Bachelor’s degree in Business, Marketing, or a related field is an advantage • Minimum 2–3 years experience in a customer-facing role, ideally in automotive, motorcycle, or retail sales • Year/s of Experience • 2-3
HOW TO APPLY

Please follow the application instructions provided in the full job description above.

CLICK HERE TO APPLY
Deadline: Expired
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