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Service Advisor M/F

Kampala, Uganda * Full-time
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CFAO Motors Uganda
Category: Engineering Total Positions: Location: Kampala, Uganda Full-time Salary: not mentioned Posted 1 year ago
KEY DUTIES AND RESPONSIBILITIES
• 1. Accurate identification of customer needs and accurate repair order preparation. • 2. Take all steps to address, resolve and follow up all customer complaints in the shortest time possible. • 3. Update customers on progress of work and notify them of any changes to manage client expectations. • 4. Carry out post service follow ups to ensure that customers are fully satisfied with services rendered. • 5. Adhere to the Service Manuals – Fix it right (Kodawari) and safety (Anzen) standards.
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QUALIFICATIONS / SKILLS
• Minimum of a Diploma in Automotive/Mechanical engineering • At least 2 years’ experience in the mobility/automotive industry • Key competencies, skills and personal attributes • Ability to drive and possessing a valid driving license. • Good communication skills • Interpersonal skills • Ability to provide excellent customer service • Conflict management • Attention to detail
HOW TO APPLY
Please attach your curriculum vitae and academic transcripts/certificates as one document.
CLICK HERE TO APPLY
Deadline: Expired
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