Secretarial Assistant-Pool Stenographer
Kampala, Uganda * Full-time
Office of the Auditor General
JOB GRADE: OAG-9
DIVISON: Corporate
DIRECTORATE: Human Resource Management and Development
REPORTS TO: Executive Assistant
SUPERVISES: Office Assistant
JOB REFERENCE: ADM/56/136/01 Vol.8 [03/25]
Category: Secretarial
Total Positions:
Location: Kampala, Uganda
Full-time
Salary: Not mentioned
Posted 6 months ago
KEY DUTIES AND RESPONSIBILITIES
• 1. Receive and Disseminate Correspondences and Other Information for the Office
• Custodian of Files
• Provide support in the efficient provision of secretarial services to the Supervisors, and prepare agendas, co-ordinate the production of papers, minutes and keep/retrieve records.
• Provide efficient and effective correspondences, and other information received and disseminated for the office.
• Organise/attend meetings, taking minutes and circulating decisions from the meetings to the relevant action offices.
• 2. Maintain the Environment of the Office of the Auditor General
• Perform routine check-ups in the office environment and ensure clean and secure surroundings.
• Deliver a comprehensive range of support activities, proactively troubleshooting and resolve issues which arise.
• Perform routine check-ups and account for office equipment and materials and keep records, within the Office of the Auditor General Office environment.
• 3. Customer Service
• Applicant must be a Ugandan aged 35 years and below, holding a Diploma in Administrative and Secretarial Science, Office Management or in any related field.
• Attend to visitors/calls and direct them to the rightful Officers they may need to meet/talk to.
• Set up and manage agreed communication system and protocols to ensure consistent standards in all communications from the Supervisors and visitors.
• 4. Schedule Appointments and Deadlines
• Schedule/maintain, and follow-up on appointments and communicate any changes made.
• Assist in ensuring that demanding workload is appropriately prioritized and all deadlines are met.
• 5. Process all the Work Assignments
• Organise and store paperwork, documents and computer-based information that may be relevant for the operation.
• Photocopy and print various documents, sometimes on behalf of other colleagues.
• Type, prepare and collate reports and manage database systems.
• Coordinate work, activities within the department within a stipulated time/deadline.
• 6. Supervise and Develop Staff
• Set the performance targets together with staff under supervision and carry out performance appraisal for the team.
• Mentor and coach the team.
• KEY PERFORMANCE INDICATORS:
• a. Percentage of planned activities implemented
• b. Risk and compliance rating
• c. Stakeholder satisfaction score
• Service Score
• Complaints resolution
• d. Service level agreement score
• e. Staff competency score
• f. Technology utilisation score
• g. Percentage of staff (under supervision) exceeding agreed performance
• h. Timely and accurate submission of reports
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QUALIFICATIONS / SKILLS
• Diploma in Administrative and Secretarial Science, Office Management or in any related field.
• Experience:
• Experience is not required.
• KNOWLEDGE, SKILLS AND ATTRIBUTES
• KNOWLEDGE
• Legal and regulatory framework governing the OAG.
• OAG code of conduct
• The value and benefit of supreme audit institutions – making a difference to the lives of citizens
• Principles of transparency and accountability
• Computerised information systems
• Public sector protocol and etiquette
• Planning
• SKILLS
• English Language skills
• Report writing
• Digital Literacy skills
• Effective Communication skills
• Quality control
• Outsourcing and contract management skills
• Procurement evaluation skills
• Planning, budgeting and commitment control skills
• Business Acumen skills
• ATTRIBUTES
• Accountable
• Creative/Innovative
• Integrity
• Independent
• Objective
• Professionalism
• Perseverance
• Continuous Improvement focused
• Goals and Results Focused
• Quality focused
• Empathetic
• Confidentiality
• Client Centric
• Teamwork
• Inspiring
• Share Information
• Applications must be accompanied by:
HOW TO APPLY
• Detailed typed curriculum vitae which clearly supports the competencies required above.
• Copies of academic qualifications, professional training certificates and proof of employment history where required.
• Names of three (3) referees and their contacts.
• A recent passport size photograph (attached to the application form).
All applications must be in triplicate and submitted on the OAG application form, which can be obtained from the OAG Website: www.oag.go.ug.
The deadline for receiving applications is 22nd December 2025.
LATE SUBMISSION SHALL NOT BE CONSIDERED
Deadline: Expired