• Attain in-depth knowledge of our roasted coffee products including flavor profiles, origins and brewing methods.
• Meet or exceed sales targets by identifying opportunities to sell through reaching out to potential new customers.
• Build and maintain strong relationships with customers, providing exceptional customer service and support, answering questions and making recommendations as well as ensuring the retention of existing customers.
• Stay up to date with market trends, competitor activity and customer preferences and provide timely feedback to the commercial team.
• Ensure product availability in assigned stores, monitor inventory levels, working closely with store teams to prevent stockouts.
• Ensure stock is properly displayed on shelves

• Ensure pricing in stores correctly, in line with company guidelines (no overpricing beyond set retail price).
• Support store stock counts, product launches, promotions, and seasonal campaigns, engaging customers and driving sales.
• Provide accurate, timely reporting on inventory levels and performance of the different customers
• Work collaboratively with the production and distribution teams to resolve challenges.

• Diploma or Degree in Marketing, Sales, or Business Administration.
• 2-3 years’ experience in merchandising, retail operations, or trade marketing (FMCG preferred).
• Strong communication and relationship-building skills.
• Ability to work independently and manage multiple stores.
• Strong negotiation skills
• Flexible scheduling, including weekends and holidays
• Ability to stand for long periods and work in a fast-paced environment.
• High attention to detail and organization.
• Must possess a valid Class B driver’s licence and be able to operate a manual transmission vehicle.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Volcafe shares the values of our parent company, ED&F Man Commodities. Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients,

partners, and communities.

Our Commitment

Volcafe shares the commitment of our parent company, ED&F Man Commodities. We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

To apply you must have the right to work for the provided location

If you’re excited about this opportunity and meet the eligibility requirements, we encourage you to apply today to recruitment_uganda@volcafe.com with the email subject titled “Salesperson” not later than Friday 20th February 2026 – 5pm

“Due to the high volume of applications, only shortlisted candidates will be contacted. Please note that only online applications will be considered.”