• Develop and implement strategies for the achievement of the team portfolio quality
• Recruit and lead the required Loans Officers as per set
• Develop and implement staff retention
• Regularly train and support Loans Officers on all
• Supervise and support Loans Officers to achieve their individual targets month on month on sales and portfolio quality.
• Participate in the branch loans committee in timely appraisal and approval of all loans created by the team for compliance in line with product policies and procedures stipulated by the company.
• To enforce a zero tolerance to fraud culture in his/her
• To maintain high standards of customer satisfaction in line with the company’s customer service

• Bachelor’s degree in sales, marketing or a business-related field from a recognized
• Knowledge of customer service principles
• At least two years relevant work experience, one of which must be in a leadership
• Knowledge of office administration

Other attributes

• Integrity and ability to both work in and lead a dynamic team
• Verbal and written communication
• Good knowledge of company credit/lending policy
• Good computer and database skills
• Ability to plan, multi-task and manage time effectively
• Above average people skills/soft skills (includes listening skills, stress management)

Deadline: 30th December 2025

CLICK HERE TO APPLY