• Reach out and attend potential customers in the Field & at the Branch. • Increase awareness around clear sight to all potential customers in the field and at the branch • Participate in fieldwork activities like distributing flyers and interesting people to come into the branch for free vision tests • Use your knowledge to explain the benefits of wearing eyeglasses & answer questions related to eyewear • Listen and help people choose frames and lenses • Convert customers interest into successful sales • Follow-up with potential prospects over the phone, answering their questions related to pricing, payment and delivery in order to convert them into paying customers • Enter contact details of customers into the database using the Lapaire CRM • Present clear pricing and installment plans options to potential customers • Collect deposits and close sales with customers in due time through convincing arguments and sales pitches • Ensure smooth delivery to customers • Keep customers informed about the delivery and status of their order • Take the customers through the procedure of picking up their glasses • Inform customers about any after-sales service, how to leave a review and collect referrals from them

• A-Level Certificate, Bachelor’s degree or Diploma in Commerce, Business Administration, Sales & Marketing , or any relevant field. +1 years of professional experience in a business/retail setting will be an advantage • Previous experience in customer service within a retail or healthcare environment • Proven experience as a field sales agent, with a focus on customer engagement • Familiarity with point of sale (POS) systems and other digital sales tools • Excellent communication and interpersonal skills are essential • Technical Skills: • Proficiency in digital tools such as Microsoft Office (Word, Excel), email writing, and other business communication platforms • Strong attention to detail in inventory management, data entry, and accurately recording customer information • Basic knowledge of inventory control principles and stock management • Ability to effectively use mobile devices for customer interactions, and adaptability to learn and use the company’s POS apps for billing and transactions • Experience in sales pitching and working in a fast-paced, customer-focused environment • Personal Skills To Be Successful In This Job • Strong problem-solving skills, with the ability to think critically in customer interactions • Excellent communication and interpersonal skills, able to connect with customers from diverse backgrounds • A positive, flexible attitude, willing to adapt to changes within the company • Ability to work independently with minimal supervision while being a strong team player • High levels of integrity and trustworthiness in all interactions • Core Values • Integrity: Always upholding ethical standards • Customer-centric: Focused on delivering exceptional service and understanding customer needs • Teamwork: Collaborative and able to work effectively with others • Result-driven: Motivated to meet targets and achieve results • Attention to detail: Careful and meticulous in managing tasks • Time management: Efficient in managing tasks and meeting deadlines • Positive attitude: Bringing enthusiasm and energy to the role • Self-driven: Motivated to perform and grow without constant supervision • The salary of the sales representative is UGX. 500,000 gross per month.