• Manage the sales office team and ensuring achievement of sales targets. • Design and implement a strategic business plan that expands Uganda Airlines’ customer base and ensure its strong presence in the market. • Supervise the day to day sales actions and ensure outstanding customer service to all airline clients. • Assist in the selection, recruitment, objectives setting, coaching and performance monitoring of sales representatives and staff. • Build and promote strong, long-lasting customer relationships with walk-in customers, corporate clients, travel agencies, tour operators etc by partnering with them and understanding their needs. • Report on sales targets, present revenue and expense reports and realistic forecasts to the management team • Identify emerging markets and market shifts while being fully aware of new products and competition status • Work with other members of the team to initiates and execute sales promotion activities aimed at gaining market share and increasing revenue • Run a professional and efficient sales office leveraging on technology enhancements in the industry • Be the champion and face of the airline, representing the company as required.

• Bachelor’s degree in business administration or a related field. • Experience as a sales representative, Airlines sales office/ Call center management experience or sales Manager in a Travel or Hospitality Industry is desired. • Committed to continuous education through workshops, seminars and conferences • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization. • Proven ability to drive the sales process from plan to close. • Strong business sense and industry expertise. • Excellent mentoring, coaching and people management skills.