• Customer Engagement: • Establish and maintain relationships with both new and existing clients through effective communication and quickly resolving client’s issues • Build and maintain strong relationships with clients and community leadership to understand their financial needs and suggest tailored solutions. • Product Knowledge and services: Demonstrate in-depth knowledge of the company products offered and the sales/ credit processes for acquiring the leases to potential customers. • Sales drive and Strategy: • Develop and implement sales strategies to meet or exceed assigned sales targets consistently • Coordinate with the branch executive, account managers and other branch staff to implement activities aimed at increasing demand for Tugende’s products and services • Lead Generation: Identify and pursue new business opportunities through networking, community engagements, calling potential clients, attending industry events and conducting outreach activities to educate both the community and prospects about Tugende’s offerings • Sales Presentations: Prepare and deliver compelling sales presentations and product demonstrations to potential clients and ensuring timely follow-up • Market Research: • Stay informed about market trends, competitor activities, and customer preferences in the assigned area and adjust sales strategies accordingly. • Together with the Marketing team, drive (or participate in) market research to carry out benchmarks and observations that position Tugende for better sales performance. • Reporting: • Maintain accurate records of sales activities, customer interactions, and forecasts using CRM software. • Prepare and deliver regular sales reports and forecasts to the branch executives and senior management as and when required. • Collaboration: • Coordinate with the branch executive, account managers and other branch staff to implement activities aimed at increasing demand for Tugende’s products and service • Collaborate with the marketing team to develop targeted strategies that resonate with potential clients in the community. • Engage the branch executive with specific needs which if addressed will boost sales.

• Diploma/Bachelor’s degree in business administration or related field • Previous experience in sales, customer service, or a related field • Strong communication, negotiation, and presentation skills • Goal-driven with a proven track record of meeting or exceeding sales targets • Self-motivated with a positive, can-do attitude • Ability to build rapport and establish trust with customers • Comfortable using CRM systems or sales software • Excellent communication and interpersonal skills.