Response Officers (5)
Mbale, Gulu, Fort Portal, Arua and Soroti, Uganda * FulltimeAfrica Clean Energy
Administration
Total Positions:
Location: Mbale, Gulu, Fort Portal, Arua and Soroti, Uganda
Fulltime
Salary: Not mentioned
Posted 1 year ago
Duty Station: Mbale, Gulu, Fort Portal, Arua and Soroti, Uganda
Why Join Us?
Be part of a mission-driven company that is making a real difference in the world.
Work with a talented and passionate team dedicated to innovative solutions for clean energy access.
Opportunities for professional growth and development.
KEY DUTIES AND RESPONSIBILITIES
• Support Sales teams in pushing ACE One and Briquettes through direct selling and referrals.
• Conduct preventive after-sales maintenance training on how to properly use the stove, briquettes.
• Support Customer Response teams in collecting pending payments through Training the customer on how to make repayments using MOMO pay or Airtel pay.
• Assist customers to install ACE Connect application if they have a smartphone in-order to ease fuel orders and to help sync their stove to aid technical support.
• Perform repairs and maintenance of ACE One stoves in a timely manner.
• Any other tasks assigned deemed necessary by management.
QUALIFICATIONS / SKILLS
• At least Advanced Certificate or Diploma preferably in a technical field
• Electrical wiring and repairs Background
• Recommendation and Residence letter from LC 1 Office
• Excellent communication and interpersonal skills
• Strong knowledge of electrical wiring and repairs.
• Self-motivated, proactive, and able to work independently
• Results-driven with the ability to focus on achieving set objectives and goals
• Willingness to travel frequently and work flexible hours
• Personal Attributes:
• Passionate about making a positive impact in underserved communities.
• High level of integrity and professionalism.
• Self-motivated with a strong sense of initiative.
• Ability to work under pressure and meet tight deadlines.
• Culturally sensitive and able to work effectively in diverse environments.
HOW TO APPLY
Please send your application Letter clearly stating in the location you are applying for in the email subject, CV, Copies of academic documents and copy of National ID to careersuganda@africancleanenergy.com
Deadline: 15th January, 2025.
Deadline: Expired
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