• Data Collection and Analysis • 1. Design and execute research studies to address specific organizational challenges or opportunities. • 2. Collect, organize, and analyze data from various sources, including market trends, customer feedback, and operational metrics. • Reporting and Presentation • 1. Prepare detailed research reports, including findings, conclusions, and actionable recommendations. • 2. Present research results to management and stakeholders in a clear and compelling manner. • Strategic Planning Support • 1. Provide data-driven insights to support the development and evaluation of company strategies. • 2. Assist in forecasting and trend analysis to anticipate future challenges and opportunities. • Research new technologies and best practices to improve efficiency and customer satisfaction. • Innovation and Development • 1. Identify opportunities for innovation in electricity distribution and service delivery. • 2. Research new technologies and best practices to improve efficiency and customer satisfaction. • Policy and Regulatory Research • 1. Conduct research on regulatory changes and their potential impact on company operations. • 2. Support compliance and policy development efforts with evidence-based inputs. • Collaboration and Stakeholder Engagement • 1. Work closely with other departments to align research efforts with organizational goals. • 2. Liaise with external research institutions, industry bodies, and government agencies as needed. • Monitoring and Evaluation • 1. Develop metrics and frameworks to assess the impact of research initiatives. • 2. Monitor and evaluate the effectiveness of implemented recommendations. • Continuous Learning and Development • 1. Stay updated on industry trends, research methodologies, and emerging technologies. • 2. Share knowledge and best practices across the organization. • Other Duties • 1. Perform additional tasks as assigned by the Research Manager or relevant authority. • Expected Outputs • Comprehensive research studies and reports. • Actionable insights and recommendations for strategic decision-making. • Well-documented analyses of market and operational trends. • Contributions to innovation and efficiency improvements. • Updated knowledge of industry standards and regulatory changes. • Effective monitoring and evaluation frameworks for research impact.

• Academic Qualifications • Bachelor’s degree in Research, Statistics, Economics, Business Administration, or a related field. • Experience • At least 4 years of experience in research and analysis, preferably in the energy or utilities sector. • Proven ability to design and execute research projects and present findings effectively. • Competencies • Strong analytical and problem-solving skills. • Proficiency in research tools and statistical software (e.g., SPSS, R, Python). • Excellent communication and presentation abilities. • Ability to work collaboratively across departments and with external stakeholders. • Strong organizational and time-management skills. • Attention to detail and commitment to accuracy. • Working Environment • Office-based role with occasional travel to operational sites for data collection and stakeholder engagement. • Collaborative work environment requiring interaction with internal teams and external partners.