ABOUT UBA
United Bank for Africa (UBA) is one of Africa’s leading financial institutions, with operations
in twenty (20) countries and four (4) global financial centers: London, Paris, New York and
Dubai. UBA has evolved into a Pan-African, provider of banking and related financial
services through diverse channels globally.
United Bank for Africa Uganda represents UBA’s pioneer country activities in the East and
Southern African sub-region. With a growing network of branches and ATMs across the
country, the bank continues to expand the retail and commercial playing field in Uganda
by delivering unique financial products and solutions. The bank is seeking to recruit the
following highly motivated, competent, result oriented and dynamic professionals for the
following positions;
JOB TITLE: RELATIONSHIP MANAGER – OIL AND GAS
REPORTS TO: SECTOR HEAD OIL AND GAS
JOB OBJECTIVE(S)
• To deliver exceptional Oil & Gas business performance through excellent customer
servicing, sales and transactional processing. To offer operational support while ensuring
that seamless customer service and day to day back office operations for commercial
banking are maintained.
DUTIES AND RESPONSIBILITY
• Deliver exceptional sales performance by identifying and meeting customer needs
through selling and cross selling of UBA Oil & Gas Products & services.
• Achieve and surpass the set targets of all lines/products of Corporate banking in line
with the Oil & Gas target and business strategy
• Participate in the implementation of Oil & Gas Business strategies and plans with an
objective of identifying business opportunities and financial products generation to
enable achievement of targeted growth objectives in line with the Corporate &
Commercial business plan
• Establish and maintain effective relationships with new and existing customers,
establishing their needs and attending on the suitability of services for effective and
timely customer service delivery.
• Provide feedback on effectiveness /review of current customer processes to guide in
product development and business/service improvement and participate in product
launches for favourable market response
• Adhere to the Bank’s/Regulatory Authority ‘policies and guidelines are complied with at
all times.
• Implement and track customer financial plan in conjunction to Team lead, Oil & Gas.
Other key responsibilities
• Timely handling of daily inward clearing cheques that could possibly be returned the
following day
• Preparation of at least 2 annual reviews and 2 new to bank credit application memos
per quarter.
• Follow up on customer queries referred to you by the Corporate & Commercial
relationship team with the goal of resolving such issues within 48 hours.
EXTERNAL JOB ADVERT
• Co-ordination, enforcement and ensuring that turnaround is adhered to in the
execution & implementation of work generated by the commercial banking
relationship team such as follow up and closure on drawdown tickets for commercial
banking.
• Follow up on and ensuring accuracy of post approval documentation submitted to the
Credit Administration and legal departments
• Extraction and circulation of daily performance reports to include assets, liabilities, PBT
and revenue performance reports for your sector.
• Co-ordination of various reports from various departments such as arrears, overdrawn
accounts, exceptions. expired insurance policies and valuation reports among others.
• Generation and ensuring that all Credit Reference Bureau data is input, updated and
well maintained in the
• Preparation of letters, reports and memos for the Corporate & commercial banking
relationship team
• Ensure that all call reports and customer credit / legal documentation is maintained on
the credit files
• Maintain mirror files within Corporate & commercial for all commercial customers
• In conjunction with the Relationship Team, you will ensure that all commercial accounts
are KYC compliant at all times
• Participate and take down minutes in departmental and other team meetings
Any other duties as may be assigned from time to time
KEY DELIVERABLE
• Account Reactivations
• New To Bank Accounts
• Deposit Mobilisation
• Forex Volume
• Complaint / querry resolution
• Accounts in arrears
• Accounts in excess / overdrawn
JOB REQUIREMENTS
Education
• A University degree holder from a reputable University.
• A financial or post graduate qualification would be an added advantage.
• Minimum of 4 years banking experience.
Experience:
• Minimum four years of experience in Corporate Banking.
KEY COMPETENCY REQUIREMENTS
Knowledge
• Display a track record for achieving positive results in terms of profit and customer
satisfaction
• Good Knowledge and understanding of
• Banking/Financial products and policy regulations of these products.
• Strong ability to “sell” himself/herself to internal peers and employees to get cooperation
necessary to achieve goals.
Skill/Competencies
• Excellent customer service orientation.
• Must have a positive ‘can do’ attitude
• Smart appearance
• High level of integrity
• Excellent communication skills
• Strong sales/cross-selling skills
• Good motivational and training skills
• Strong product knowledge
• Attention to details
• Good Interpersonal Skills
• Strong negotiation skills
• Problem solving abilities
• Networking skills
HOW TO APPLY
All interested candidates should send their CV, application letter and copies of academic
certificates to ubaugandahr@ubagroup.com addressed to;
Head of Human Capital
United Bank for Africa
Plot 2, Jinja Road
Kampala, Uganda.
Deadline for applications is Tuesday 1st September 2026.