• Responsible for the growth of the bank’s deposits book to ensure set targets for portfolio growth, and income are achieved. • Recruit, grow and nurture Institutional Banking customer deposit base and business volumes as per agreed targets. • Generate and improve profitability on a portfolio of new customer relations. • Ensure that the bank’s deposit base is diversified in line with ALCO guidelines and the Bank’s strategic focus • Initiate and monitor Customer/Bank contact at all levels for assigned clients to ensure highest standards of service are maintained. • Prepare and maintain appropriate reports on client portfolio and business performance reports as per business standards. • Establish and monitor a Risk Management framework in line with the bank’s risk framework) for day to day activities carried out in the portfolio to ensure key risks are identified and managed. • Prepare and submit credit appraisals for Institutional Banking Customers that might require financing in conformity within credit guidelines and requirements. • Ensure 24-hour maximum turnaround time in resolving customer queries and issues. • Support client confidence through solid delivery of exceptional service delivery. • Continuously seek to enhance customer experience through bench marking with other key players in the market.

• University Degree in any business related degree • A Master Degree in Business Administration (MBA) is an added advantage • Professional Training: • Professional qualifications in ACCA, CPA, CFA etc. are an added advantage • Experience: • At least 5 years and above working experience in commercial banking environment 3 of which must have been in Customer Relationship Management / Business Development. • Experience in sales and marketing of financial products • Strong banking knowledge • Strong background in Relationship Management.