Location: Kampala, Uganda

Is responsible for administering, maintaining, monitoring and supporting the company’s regional ICT infrastructure and end-user technology environment in Rwanda and Uganda.

CORE COMPETENCES

• Helpdesk and IT service management.
• Active Directory, Microsoft 365 and Entra ID administration.
• LAN, WAN, MPLS and SD-WAN administration and troubleshooting.
• Server, endpoint and patch management.
• IT asset ilfecycle management.
• Computer hardware and peripheral troubleshooting.
• Telephony and communications infrastructure.
• CCTV installation, configuratios and management.
• Backup, restoration and business continuity support.
• Endpoint security and incident response.
• Project, vendor and service-provider management.
• Excellent communication and documentation skills.
• Ability to work autonomously as the primary In-country ICT resource with minimal supervision.
• Integrity and discretion when handling privileged access, business systems and company data.

QUALIFICATIONS

• Bachelor’s degree in Computer Science, Information Technology or another computer-related
• Professional certification in systems/network administration such as Microsoft Certified:
• Identity and Access Administrator Associate, CCNA, ITIL or equivalent is an advantage
• ITIL, information security or audit certification is an added advantage.

Experience

• 2-3 years’ practical experience in systems administration, IT support, networking, endpoint. management or infrastructure support.

Apply Now! jointheteam@javahouseafrica.com

DEADLINE – Monday 18th October, 2026