Records Officer
Kampala, Uganda * Full-time
The National Social Security Fund
Administration
Total Positions:
Location: Kampala, Uganda
Full-time
Salary: Attractive
Posted 1 year ago
The National Social Security Fund is hiring a Records Officer to Support the Team Leaders in the implementation of effective Records Management activities. To ensure the safe handling, storage, retrieval, use and disposal of the Fund’s physical and electronic records.
JOB GRADE: C2
REPORTS TO: Records Supervisor
DEPARTMENT: People and Culture
DUTY STATION: Workers House
KEY DUTIES AND RESPONSIBILITIES
• Liaise with the various sources that generate records, both internal and external to the Fund, to ensure timely delivery and submission of records for scanning into the system.
• Participate in the development and tracking of the record section’s strategic plans and ensure that they are aligned with the departmental strategy.
• Collaborate with different teams and stakeholders within and outside the fund
• Monitor document/files movement, dispatch outgoing mail and receive incoming mail.
• Respond to records queries from clients, departments and branches.
• Operate, care for and keep safe office equipment like scanners, copiers, binding machines, bulk filing cabinets, etc.
• Operate the NSSF official mailbox 7140 Kampala and process of mail and parcels received through it.
• Receive records and acknowledge receipt of records from the record users by making a reconciliation between the details on the transfer list and actual records.
• Retrieve documents requested by users in the organisation to facilitate decision-making.
• Issue out records and make entries in the borrowers’ register, and issue them to the respective borrowers.
• Prepare, scan and index records into the ADA software system.
• Submit progress performance reports on assigned activities
• Review own performance and seek feedback to improve performance.
QUALIFICATIONS / SKILLS
• A Bachelor`s degree in Library and Information Science, Records and Archives Management, Information Studies or a related Degree.
• Work Experience:
• 2 years of working experience in records and information management in a reputable organisation.
• Key Competences:
• Commitment & Integrity
• Proactivity & Innovation
• Getting Work Done
• Relationship Building
• Communicating and Influencing
• Resilience & Resourcefulness
• Thinking and Problem Analysis
• Analytics (Basic)
• IT Skills (Intermediate)
• Electronic Records Management (Basic)
• Record Legislative environment (Basic)
• Administrative skills (Intermediate)
• Records management (Intermediate)
HOW TO APPLY
Interested individuals should click https://nssfuganda.jotform.com/252254575332860 to fill the application form and also attach copies of their application letter, curriculum vitae and academic qualifications addressed to the Chief of People and Culture by Thursday, September 4, 2025
Please note that canvassing or lobbying will lead to automatic disqualification of the candidate, and that providing minimal information or not attaching the required documentation may lead to the disposition of your candidature due to insufficient information provided.
Deadline: Expired
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