• Reception and customer care: Welcome clients warmly, answer and direct calls and emails, keep the reception area tidy and presentable, and provide accurate information about bakery products and classes. • Sales generation: Actively seek new orders for cakes and pastries and identify potential students for the baking academy through walk‑in customers, referrals and outreach. Meet or exceed sales targets and promote services professionally. • Order processing and follow‑up: Process customer orders and payments, track each order through production, remind the baking team of pending orders and follow up with customers to ensure satisfaction and encourage repeat business. • Documentation and reporting: Maintain accurate records of sales and customer interactions, report weekly revenue and feedback to management and help maintain office security and standard procedures. • Opening and closing duties: Open the bakery in the morning, ensure everything is ready for business, and secure the premises at closing time.

• Proven experience in a reception, sales or customer service role. • High school diploma or equivalent; familiarity with point‑of‑sale systems and basic office software. • Confident, professional demeanor with excellent communication, organizational and time‑management skills. • Trustworthy and detail‑oriented; able to work independently, handle cash and follow security procedures. • Motivation to generate sales and attract clients for both bakery products and the baking academy.

How to Apply: Interested individuals may send their applications, including application letter, CV in PDF and copies of academic documents to marketing@donswift.co.ug Application Deadline: 28th August 2025 Only shortlisted candidates will be contacted.