• a) Maintain visitors’ registry book and direct visitors to the respective offices. • b) Maintain the reception area cleanly and tidily. • c) Provide requested information, take messages or redirect inquiries to respective offices. • d) Receive, register, sort and distribute the correspondences as appropriate. • e) File and keep up to date records of correspondences. • f) Respond to requests for information in consultation with appropriate persons in the departments. • g) Maintain a consistent stock of Bank brochures, for all products and routine forms for distribution. • h) Maintain a proper filing system to enable easy retrieval of required documents. • i) Ensure security and confidentiality of documents. • j) Assist in preparing materials for meetings and produce records of proceedings upon management requests. • k) Undertake all typing work including reports, minutes, memos and letters for senior staff as may be directed. • l) Receive and register cards. • m) Sign, stamp and batch cards according to the branches

• Diploma in secretarial studies or a related course. • At least one year experience in a related field.