• Offer a warm and professional welcome to all study participants and visitors. • Verify participant identities and manage appointment confirmations. • Answer incoming calls, address inquiries, take messages, and direct calls appropriately. • Accurately perform data entry tasks related to participant records. • Provide clear information to participants and refer them to the appropriate clinic staff as needed. • Ensure participant comfort, including offering refreshments and maintaining a welcoming environment. • Manage participant waiting areas by providing entertainment tools for both participants and their children. • Maintain cleanliness and order in participant spaces. • Requisition and distribute participant reimbursements and ensure proper accountability. • Coordinate participant flow within the clinic to reduce wait times. • Supervise and care for children accompanying participants. • Safeguard entertainment tools, toys, and any other materials under your responsibility. • Guide study participants and visitors to relevant clinic departments. • Facilitate the referral of pregnant and breastfeeding participants to antenatal and postnatal services at Kalangala Health Centre IV. • Perform any other duties as assigned by the supervisor.

• Diploma in Comprehensive Nursing • Valid registration with the Uganda Nurses and Midwives Council • Person Specification: • Computer literacy • Excellent verbal and written communication skills • Friendly, empathetic, and patient, with a talent for resolving concerns and creating positive experiences • Strong interpersonal and teamwork abilities • Outgoing personality and willingness to work flexible hours • Preferably female • Must be a resident of Kalangala • Closing Date: 2025-08-12 at 17:00