• Achieve sales targets through effectively identifying and selling parts. • Develop & maintain an accurate and up-to-date effective customer database for business use. • Record & report service rate and lost sales data accurately to support the timely order of required parts. • Managing & building customer relationships for both existing customers and prospective clients for effective customer retention management. • Responsible for monitoring & regulating debtor days through enforcing timely debt collection for better liquidity flow. • Arrange / plan and execute customer visits and timely reporting to the Parts Sales Manager with actions. • Adhere to all company SOP and especially to Sales process SOPs. • Participate actively in any company activity to ensure the continued growth of Toyota Uganda. • Provide customer service assistance in terms of technical advice and enquiries by customers. • Prepare and follow up on all quotations requested by retail customers to ensure achievement of revenue. • Demonstrate the functioning and operation of Genuine Parts. • Process sales invoices and arranging for delivery of products. • Debt collection. • Sales prospecting through various platforms to introduce our products and services to potential customers. • Respond to & handle customer complaints promptly through coordinating and following-up all customer related issues to ensure maximum customer satisfaction. • Perform any other duties that may be assigned to him.