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Optical Assistant

Kampala, Uganda * Full-time
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Mengo Hospital

Category: Health and Medical Total Positions: Location: Kampala, Uganda Full-time Salary: Attractive Posted 1 year ago
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KEY DUTIES AND RESPONSIBILITIES
• Interact with customers to understand vision needs and guide them in selecting eyewear frames and lenses based on prescriptions and lifestyle. • Assist customers in trying different frames, advising on style and fit considering facial features and preferences. • Explain lens options (e.g., progressive lenses, coatings, UV protection) based on customer needs and budget. • Process eyewear orders by accurately inputting prescription details and selecting appropriate frame and lens combinations. • Prepare and adjust new eyewear for a comfortable fit. • Manage display inventory by maintaining stock levels of frames and lenses, ensuring proper organization and rotation. • Perform administrative tasks: answer phone calls, schedule appointments, process payments, and maintain patient records.
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QUALIFICATIONS / SKILLS
• Bachelor’s degree from an accredited university. • Experience in administration and customer service. • Knowledge of frame style trends is an added advantage. • Minimum of 2 years of experience in sales or a related field. • Excellent customer service skills: friendly, patient, and helpful interaction with customers. • Product knowledge: Basic understanding of optometry, eye anatomy, vision correction principles, and prescription terminology. • Attention to detail: Ability to present product features and benefits to encourage sales. • Basic computer skills and ability to use software for order processing and patient information management.
HOW TO APPLY

Please follow the application instructions provided in the full job description above.

CLICK HERE TO APPLY
Deadline: Expired
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