Network Management.

• Network Monitoring: Continuously monitor network performance and reliability, identifying and resolving issues promptly.
• Configuration: Configure and maintain network devices, including routers, switches, and firewalls.

Security and Compliance

• Security Implementation: Implement and enforce network security protocols and measures to protect data integrity.
• Compliance Checks: Ensure network infrastructure complies with relevant regulations and standards.

Documentation

• Maintain Documentation: Document network configurations, processes, and procedures for reference and compliance.
• Update Knowledge Base: Contribute to internal knowledge bases with new findings and solutions.

Project Participation

• Assist in Projects: Participate in network-related projects, such as upgrades, migrations, and new implementations.
• Capacity Planning: Assist in planning network capacity and scalability to meet organizational growth.

Performance Reporting

• Generate Reports: Create regular reports on network performance, usage statistics, and security incidents for management review.
• Analyze Metrics: Review network metrics to identify trends and areas for improvement.

People

Collaboration

• Cross-Functional Collaboration: Work with IT teams and departments to ensure seamless integration of network services.
• Vendor Management: Collaborate with vendors for network equipment procurement and support.

Support and Troubleshooting

• Technical Support: Provide technical support for network-related issues to internal users and teams.
• Troubleshooting: Diagnose and resolve connectivity issues and network failures.

Key Performance Measures

• System availability
• Reduction in downtime
• Internal communication/publications
• Regular internal customer feedback
• Liaison with vendors & business people
• Liaison with software suppliers

Reporting Relationships: jobs that report to this position directly and indirectly

• Direct Reports – N/A
• Indirect Reports – Enterprise Applications Team, Business Applications Team, Digital Applications Team, Desktop Support Team

Stakeholder Management: key stakeholders that the position holder will need to liaise/work with to be successful in this role.

Internal

• All IT Staff
• All other Departments
• Other bank staff (internal customers)

External

• Vendors (External)

Ideal Job Specifications

• Academic Qualifications: Bachelor’s Degree in Computer Science/Information Technology
• Be proactive and service/results oriented.
• Leadership Skills
• Good management, communication, and interpersonal skill.

Job Competencies

Technical Competencies

• Knowledge of Banking and Business Operations: Well round knowledge of ALL the Bank’s operations and processes and excellent knowledge of Bank policies and procedures.
• Risk Management: Possess skills in identifying, assessing, and mitigating risks related to network security, compliance, and operational disruptions.
• Compliance and Regulatory Framework: Knowledge of compliance standards such as GDPR, PCI-DSS, and NIST to ensure network security and regulatory adherence.
• Conceptual and Analytical Skills: Possess strong analytical thinking, problem-solving abilities, network design understanding, and capacity planning skills.
• Technology Skills: Expertise in network architecture, configuration of routers and switches, network security, troubleshooting tools, and performance monitoring.

Behavioural Competencies

• Results and Achievement Oriented: Strives to achieve results, enjoys measuring others, being measured, and being judged on performance standards and those of others he leads.
• Personal Ethics: Must be honest, fair, just but firm with self, and of high integrity
• Negotiation Skills: Must be a good negotiator, particularly in changing behaviour and work practices but always Win/Win.
• Communication and Interpersonal Skills: Well-developed oral and report-writing skills, ability to work with, lead and build motivated teams.

Please apply by sending your application letter, cover letter, CV, and academic documents to recruitment@dtbuganda.co.ug.

Deadline for receiving applications is May 15, 2026

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