• 1. Information Technology Management Processes • Ensures that the IT Network platform delivers on the business and operational objectives of UCAA. • Works hand-in-hand with IT Systems Administrator in areas of hardware and network to ensure continuous and effective connectivity of the network. • Ensures physical security of LAN by monitoring network infrastructure and reporting any tampering. • Maintains UCAA Local Area Network (LAN) and Wide Area Network (WAN) ensuring continuity in their separate connectivity. • Ensures continuity of the networking systems at UCAA through continuous surveillance. • Ensures continuous surveillance of the physical condition of the network and ensures timely rectification. • Ensures control, security and stability of UCAA’s LAN. • Carries out activity logging to monitor LAN’s performance. • 2. Customer Satisfaction • Understands the needs of the both the customers and offers IT solutions to resolve these needs. • Reviews the customers’ needs and integrates them with best practice and development and trends in the IT industry. • Puts in place a process of resolving IT problems within the agreed time specifications. • Ensures that upgrades are effected timeously to enhance effectiveness. • 3. Other Responsibilities • Carries out any other lawful assignment allocated by the immediate Supervisor. • The jobholder is cooperative and readily responds to any ad hoc tasks assigned to him/her.

• Essential Requirements • An honours Bachelor’s degree in Computer Science, Statistics, Mathematics or Electrical Engineering OR Any honours Bachelor’s degree and Post Graduate Diploma in Computer Science. • AGE: From 25 to 40 years. • Desirable Requirements • Certification in Network Administration is an added advantage. • Experience • At least 3 years’ relevant work experience with working knowledge of the following: • Structured cabling and termination for both copper and fibre. • Installation and configuration of network active elements including hubs, switches, modems, and routers. • Network security administration. • Performance monitoring and tuning of the LAN and WAN. • Installation and configuration of PABX and other communication equipment. • Configuration of physical security and control measures. • Configuration of internet and distributed systems. • Special Skills & Attributes • Person with Problem solving, Good interpersonal skills, Good team working skills and Personal initiative.

To view the above-mentioned job advertisements and apply, please enter the link https://recruitment.caa.co.ug into your browser to create an account and start the application process. Find a job Sign up to create an account (New users). Log in with your username and password. Create a CV by filling in all the required information before proceeding. Click Home and there you will see the advertised job. To apply, click the “Apply” button. Thereafter a popup message will appear confirming your application was successful. Please note that falsification of information is an offense in UCAA. You are advised to only apply for the jobs where you meet the minimum requirements as indicated in the job description as well as being very sincere while responding to the application questionnaire. Physical/hard copy applications will not be accepted. Note: a) For any inquiries or assistance, please contact: +256-312-352000. b) Applications are to be received not later than 5:00 pm on 21st May 2025. It is the duty of the applicant to ensure that his/her application is received by the indicated date and late applications will not be entertained under any circumstances. c) In your CV please include contacts of two credible referees i.e. one professional (past or present employer/supervisor) and the other for character assessment. We pledge to conduct a transparent recruitment process! Contact: The Director Human Resource & Administration, Uganda Civil Aviation Authority (Head Office), P.O. Box 5536, KAMPALA