• Strategy Development and Business Growth • Develop and implement a comprehensive innovation strategy aligned with the Bank’s strategy of creating a digital & Agile culture • Develop and execute the company’s innovation strategy, identifying new opportunities and emerging trends, market trends, and customer. • Foster a culture of creativity and experimentation within the organization. • Collaborate with cross-functional teams to design and implement innovative Business solutions. • Oversee the development and delivery of client solutions that align with the company’s strategic objectives. • Identify and nurture strategic partnerships, alliances, and collaborations with external stakeholders. • Focus on improving the digital customers experience across all touch point. • Establish processes and frameworks for generating, evaluating, and prioritizing innovative ideas from employees, customers, and partners. • Manage the prototyping and testing of new concepts and solutions to validate feasibility, desirability, and viability before full-scale implementation. • Stakeholder Engagement • Build strong relationships with both internal teams (technology, product development, marketing) and external partners (fintech’s, technology vendors, and industry experts). • Engage with internal and external stakeholders to gather insights and drive collaborative efforts. • Represent the company at industry events, conferences, and other forums to promote innovation and thought leadership. • Collaborate with business development and sales teams to present new solutions to clients, enhancing customer acquisition and retention. • Serve as a trusted advisor to clients on innovative banking technologies, digital transformation, and financial services solutions. • Client-Centric Innovation • Build and maintain strong relationships with key clients, understanding their needs and ensuring high levels of satisfaction. • Analyse client feedback and market trends to continually improve and adapt client solutions. • Work closely with key clients to understand their business needs, pain points, and objectives. • Develop innovative banking solutions tailored to the unique requirements of each client, ensuring alignment with their strategic goals. • Lead the ideation, prototyping, and execution of cutting-edge financial products, services, and digital platforms. • Stay ahead of emerging trends in the financial services and banking sectors, including fintech innovations, regulatory changes, and customer experience advancements. • Innovation Culture & Thought Leadership • Promote a culture of innovation within the organization, fostering creativity and collaboration across teams. • Lead cross-functional teams to design, test, and implement new solutions for clients, ensuring projects are delivered on time, within scope, and aligned with client expectations. • Oversee the end-to-end process of solution development, from ideation and concept development to full-scale implementation and post-launch support. • Manage multiple projects simultaneously, ensuring all key stakeholders are informed, and risks and issues are identified and mitigated. • Participate in industry events, webinars, and forums to stay informed on global banking innovations and share insights internally. • Lead internal training sessions to educate teams on new technologies and client engagement strategies. • Risk, Control & Governance • Identify and manage risks associated with innovation initiatives, including technical, financial, regulatory, and reputational risks • Evaluates processes and procedures from time to time to develop more efficient operations, compliance, better controls, and customer experience. • Constantly monitors the effectiveness and performance of fraud controls and advise the responsible teams on how to improve where applicable. • Data-Driven Insights: • Analyse client data and market trends to identify opportunities for new banking products and services. • Provide regular insights and reports on the performance of new solutions, offering recommendations for optimization. • Measure the effectiveness of client solutions, gathering feedback and adapting strategies as needed.

• Bachelor’s degree in business administration, Management, Finance, Technology, or a related field. • An MBA or advanced degree is preferred. • Certification in project management (e.g., PMP, Agile). • Work Experience: • Minimum 5-7 years of experience in banking, financial services, or fintech, with a focus on innovation, product development, or client solutions. • Proven track record of successfully leading cross-functional teams and managing complex projects. • Experience in the development and delivery of innovative digital banking solutions or financial products. • Familiarity with regulatory frameworks and compliance standards in the banking sector • Required Competencies (Knowledge, Skills & Abilities): • Exceptional communication and interpersonal skills. • Ability to analyse data and derive actionable insights • Strong knowledge of banking products, services, and client needs. • Excellent project management skills, including the ability to manage timelines, budgets, and deliverables. • Ability to work collaboratively with both internal and external stakeholders to drive results. • Strong communication and presentation skills, with the ability to articulate complex ideas to diverse audiences. • Knowledge of emerging technologies (e.g., AI, blockchain, digital banking, cloud computing) and their applications in the banking industry. • Analytical and data-driven approach to problem-solving. • Strong business acumen with the ability to identify and evaluate market opportunities. • Sound knowledge of risk management principles and regulatory compliance requirements, particularly in the context of innovation • Personal Attributes • Strategic thinker with a creative mindset for identifying new business opportunities. • Client-focused, with a strong commitment to delivering value and enhancing customer experiences. • Adaptable and agile, with the ability to thrive in a dynamic and fast-paced environment. • Strong leadership qualities, with the ability to motivate and inspire teams. • Resilient and adaptable, able to thrive in a fast-paced and dynamic environment. • Strong commitment to client satisfaction and continuous improvement • Note: Deadline for this job posting is 11 July 2025 at 5:00pm and only shortlisted candidates will be contacted