• Develop, implement and enforce cash management policies, processes and procedures, to mitigate the risks associated with physical cash. • Identify process gaps in the cash Centre and implement system enhancements for all the products. • Reporting and escalation of any cash discrepancies to the Head of Central Operations and Business Heads. • Reconciliation and balancing of the cash accounts. Investigate and clear any reconciliation items in a timely manner. • Investigate and clear queries that relate to cash in a timely manner, provide update and escalations of queries internally and externally, keeping stakeholders informed of any issues or difficulties. • Management of the Cash in Transit service and coordination for the Branches and Customers. • Manage, motivate and develop staff as well as fostering a team approach by actively building strong working relationships within the unit as well as identification of training needs. • Review service reports for the processing and clearing unit to detect service failures and enforce corrective measures. • Effectively manage service providers to ensure that they deliver as per their contracts and their timelines and validation of invoices. • Enforcing proper key and cash management practices around the cash centre to include but not limited to monthly surprise checks, enforcing dual control etc. • Custodian to the Central cash vault and therefore prime key custodian. • Adherence to the BOU cash management guidelines and correspondences timely. • Prepare and submit reports to the Head of Central Operations on operational issues, opportunities and development plans and achievements within agreed timescales.

• Bachelor’s degree. • Training in Basic Banking and cash management practices. • Minimum working experience of 6 years in a Financial Institution, and at least 3 years Banking experience in Branch Operations. • Ability to plan and manage cash requirements so as to balance the cash requirements and insurance limits. • Must be able to handle multiple priorities and multi-task well to ensure accurate and timely completion of all tasks. • Ability to supervise, train staff, including organizing, prioritizing, and scheduling work assignments. • The ability to communicate information and ideas in a clear and concise manner. • Ability to determine appropriate measures in order to achieve set goals and objectives, prioritization and coordination of measures, and control of activities to ensure desired outcomes. • General awareness of risk management practices. • High level of integrity and ethical standards. • Good communication skills. • Strong skills at relationship building. • Decision Making abilities. • High levels of accuracy and speed. • Effective organisational and motivational skills. • Excellent Inter-personal skills.