• Consistently high-quality Card Operations • Adequate risk management and mitigation • Provide strong and strategic unit leadership which translates into conducive work environment and employee satisfaction. • Adequacy of personnel and staff competence to effectively perform Card Operations, customer service and Channels Support tasks. • Effectiveness of Card Operations structure and systems (policies, processes, procedures and tools) in achieving compliance requirements, optimal efficiency, resource utilization and cost containment. • Strong relationship management with the cardholders and supporting departments. • Support in-house card production • Performing reconciliation for cards and ATMS • Ensuring timely distribution of cards across branches • Card Business Profit improvement and costs management

• University degree • Seven years’ experience in card and channel business • Experience and extensive knowledge in card Business (Issuing, Acquiring, Credit, Operations, Risk and Fraud Management) • Full and extensive knowledge of Visa Rules and Regulations, Compliance regulations and Visa Claims Resolutions. • Banking Knowledge in related fields • Working knowledge of e-channel management.

All candidates who wish to join NCBA Bank are strongly encouraged to apply online at the link below.