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IT Support Officer

Kampala, Uganda * Full-time
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United Bank for Africa (UBA)

Category: IT Total Positions: Location: Kampala, Uganda Full-time Salary: not mentioned Posted 1 year ago
KEY DUTIES AND RESPONSIBILITIES
• Install, configure and deploy pc and server software and hardware. • Provide PC support to users. • Support in administering and monitor performance of network systems • Maintain documentation of hardware systems. • Support in determining problem patterns and recommend solutions. • Maintain an equipment schedule for PC’s, servers, ATM’s, printers and UPS’s • Assist in identifying the need for new systems or re-engineering of existing systems. • Support in managing and ensuring network security. • Monitor the network availability by ensuring that all related tasks are properly performed. • Provide online support to users. • Support in installing and configuring network devices including servers, hubs, switches and routers. • Support in managing schedules for preventive maintenance. • Support in managing anti-virus server and ensure updates across the network on a daily basis.
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QUALIFICATIONS / SKILLS
• At least one-year Banking experience. • Knowledge of bank operating system. • Experience in administration of network resources, servers and related systems • Configuration and maintenance. • Skill/Competencies • Ability to work under pressure. • Good knowledge of IT Systems. • Good presentation and report writing skills. • Understands the business and can proactively see IT solutions to business problems. • Ability to maintain good working relationships. • Ability to work longer hours. • Proactive in wanting to make a difference. • A good team player
HOW TO APPLY
All interested staff should send their CV, application letter and copies of academic certificates to ubaugandahr@ubagroup.com addressed to; Head of Human Capital United Bank for Africa Plot 2, Jinja Road Kampala, Uganda. Deadline: 20th May 2025
Deadline: Expired
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