• Provide technical support for ICT equipment, software, and systems used in the • program • Support the implementation of educational technology tools, platforms, and resources • within schools to enhance teaching, learning, and student engagement • Ensure secure and efficient management of program data, including backups, storage, • and data protection protocols, in compliance with LGF’s data security policies • Monitor the use of ICT resources, collecting data and providing regular reports on ICT • performance, usage, and challenges • Manage the procurement of ICT equipment and software, ensuring that resources are • available and properly maintained • Maintain an inventory of ICT equipment and assets for the program • Provide ICT support for events, workshops, and training sessions, including managing • audiovisual equipment and ensuring seamless connectivity • Work with external partners, vendors, and service providers to ensure the smooth • functioning of ICT infrastructure and resolve technical issues as they arise

• Bachelor’s degree in Information Technology, Computer Science or related field • At least (4) four years of experience in ICT support, network management, or • technology integration in an education or development setting • Strong knowledge of ICT systems, hardware, software, and e-learning platforms • Experience with troubleshooting ICT systems, including hardware and software issues. • Ability to deliver ICT training and support to non-technical staff, especially in • educational settings • Understanding of data security and privacy policies related to educational technology • Strong organizational skills, with the ability to manage multiple tasks and prioritize • effectively • Excellent problem-solving and technical troubleshooting skills • Good communication and interpersonal skills, with the ability to work collaboratively in • a team environment • Preferred Attributes • Experience working with e-learning platforms or educational technology tools • Knowledge of ICT integration into teaching, including digital literacy and interactive • learning • Familiarity with ICT policies and best practices in educational settings • Ability to work independently and proactively in a fast-paced environment • Willingness to travel to remote regions within the implementation areas as required