• HR Strategy, policy, and implementation • Review and draft HR operational policies, processes, procedures, and documents. • Monitor the implementation and ensure compliance with HR policies, procedures, and processes in line with the HR Manual and Asaak guidelines. • Recruitment and onboarding • Coordinate the recruitment process by submitting job postings, shortlisting candidates and scheduling job interviews • Compile and maintain an applicant database (CVs). • Compile and shortlist job applications as per the required criteria. • Prepare and submit bi-weekly updates of the recruitment status to the HR & Admin and recruiting managers. • Organize interviews and follow through on hiring procedures in line with the recruitment procedures. • Conduct background and reference checks of shortlisted candidates in line with the recruitment procedures. • Conduct and coordinate orientation/onboarding of new employees into the organization. • Organize and prepare new-hire packages, equipment, and placements in line with the position requirements • Performance Management • Coordinate and ensure timely performance evaluations for all staff in line with the performance management procedures. • Provide technical support during the performance review process when need arises. • Follow-up and initiate reminders to line managers to conduct performance evaluations. • Recruitment and onboarding • Participate in and conduct training needs assessments in line with the HR department guidelines • Review, identify and compile training needs in line with HR department guidelines • Update the training calendar in line with the training plan and HR department guidelines • Participate in planning and organizing training sessions in line with the training calendar and related activities • Monitor the implementation of training initiatives in line with the departmental guidelines. • Compensation, benefits and Employee Welfare • Coordinate staff and dependent enrolment in the medical insurance scheme, monitor staff medical coverage and ensure that the scheme is functioning well. • Handle employee requests regarding human resources issues, rules, and regulations. • Handle employee complaints and grievances in line with company policies and procedures. • Act as the liaison between the HR department and employees. • Serve as point of contact with service providers and management • Liaise with the medical service provider to resolve any issues with the services. • Monitor utilization, compile and submit quarterly reports to HR and Admin manager of the insurance scheme performance. • HR Administration and Records Management • Maintain and update employee records, HR files, and databases in line with HR departmental guidelines. • Coordinate leave management and keep track of the leave utilization schedules • Provide clerical and administrative support in the day-to-day operations of the HR function in line with departmental guidelines. • Ensure smooth, accurate communication and prompt resolution of requests and questions. • Monitor staff contract’s expiry dates and renewals and update the register accordingly. • Ensure the presentation, dissemination, classification and archiving of administrative and Human Resources documents. • Payroll and Benefits Administration • Prepare monthly payroll information and submit to the HR & Admin Manager by the 21st of every month’s payroll • HR Audit • Provide the relevant documents during Audit exercises in line with the company guidelines. • Review and conduct file audits to ensure that all required employee documentation is collected and maintained. • Disciplinary and Grievance Handling • Receive, and document day-to-day staff grievances and escalate to HR and Admin Manager for management. • Maintain records related to grievances, and disciplinary actions. • Exit Management • Coordinate the finalization of the exit process by supporting staff to complete the necessary paperwork such as; Exit Interviews, end of contract discharge forms. • Communicate, follow-up, and ensure that staff are removed from the Health Insurance scheme and related schemes accordingly. • HR Reporting • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc). • Perform other duties as assigned by the supervisor

• Bachelor’s Degree in Human Resource Management, ……. • At least 1 year of proven work experience as an HR Assistant or a similar role in the HR department • Knowledge of basic employment laws and regulations • Familiarity with HR software/systems and procedures. • Excellent knowledge of computer usage and Google applications • Required skills. • Excellent communication skills • Ability to multitask and prioritize tasks • Ability to maintain sensitive and confidential information • Ability to work well in a team • Flexibility and adaptability • Strong problem-solving skills

Qualified applicants should send via e-mail their complete applications with a cover letter, curriculum vitae, copies of academic credentials and contact information for 3 professional references by Friday 13th June 2025 by 5:00 pm addressed to The HR & Administration Manager Asaak Financial Services Limited P.O.Box 27935 Kiwatule, Uganda Email: careers@asaak.co While we thank all applicants for showing interest, only short-listed candidates will be contacted for interviews.