• Embed the Human Capital Function governance agenda (50%) • Ensure that all tasks are carried out in compliance with Human Capital Function operational practices, policies, guidelines, frameworks and standard operating procedures. • Monitor adherence to the Human Capital Function Governance control framework undertaking regular Human Capital Function Snap-checks as per snap-check schedule, track and monitor closure of issues identified, • Undertake yearly reviews of existing people policies and appropriate sign-off and provide regular and accurate progress reports and updated plans to the Head of People Experience, Governance and Reward. • Take ownership for IA/external audit/ CPA Compliance Snap Checks etc findings and ensure issue closure as required. • Coordinate the annual review and testing of the Human Capital Function Critical Process Assessments • Ensure that remediation and closure of findings /issues raised in Risk and Control assessments, Internal and External Audit Reports is performed. • Support and follow up on any control or risk mitigation actions agreed to close any audit findings related to Human Capital Function Operations & ensure closure prior to the closure date. • Facilitate all documentation and administrative procedures with local authorities. • Assist Country Human Capital Function Leadership Team to deliver best practice with respect to governance, control, processes, procedures. • Support Country Human Capital Function team’s skills with regards to people risk, remediation plans, processes and controls • Maintain correct structure to control and monitor governance initiatives. • Provide guidance/support to in-country Human Capital Function team on governance and control issues. • Identify and manage all Human Capital Function project issues and risks including their appropriate escalation and contingency management. • Training and awareness HC Team in relevant processes to enhance compliance and embedment of governance requirements, control, processes, procedures, and Absa practices. • Provide awareness to Human Capital Function Leadership Team on relevant processes, and that human resources professionals are abiding by the processes in the human resources governance framework. • Lead and coordinate the development of remediation plans that will support the enhancement of Human Capital Function policies, procedures and operational activities. • Define, scope and plan any Human Capital Function remediation work and agree structure and deliverables, in consultation with the Accountable Executive and process owners. • Define, plan and conduct regular snap checks and audits in line with defined outcomes and sampling percentages. • Actively participate in all phases and activities of the remediation and provide specialist guidance to the Human Capital Function team, particularly in the definition, assessment methodologies, development of detailed specific remediation activities and leadership and execution of all Human Capital Function remediation initiatives. • Drive and take ownership for changes and implementation in Human Capital Function process and procedure within the business. • Check and challenge the status quo and drive change in behaviours, Human Capital Function process and instil a culture of governance adherence. • Undertake any adhoc assessments and reviews where required. • Risk & Control reporting (30%) • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards. • Understand and manage risks and risk events (incidents) relevant to the role. • Interface with internal stakeholders that is; Absa Internal Audit, Compliance, Control Rigour and Operational Risk Management teams on a range of governance requirements including closure packs, attestations and control issues arising. • Ensure all mandatory risk assessments, for example Control Process Assessments on an annual basis & reporting is done on time and completed to the highest level of standard. Issues close within agreed timelines. • Take ownership of the risk management process for the Human Capital Function, including risk reporting to senior management. • Raise incident reports for issues arising within the Human Capital Function environment. • Ensure all mandatory risk reporting is done on time and completed to the highest-level standard. • Drive remediation plan/closure of findings of issues raised in Risk and Control Rigor assessments, Internal and External Audit Reports. • Ensure adherence to Absa standards by undertaking regular conformance testing for People Principal Risks (100% review of all areas Recruitment, D C & G, My Contribution, Exits, Wellness, LLT, Reward, Payroll) according to the Human Capital Function Governance Calendar and monitoring closure of identified issues. • Participate in all Human Capital Function related projects to ensure adherence to governance requirements. • Implement mandatory management controls and ensure that they are understood by all staff within the department. • Support with yearly reviews of existing HC policies and standards to ensure continued relevance and alignment to Global standards and local regulations. • Stakeholder Management, Leadership and Customer Service (20%) • Work closely with relevant stakeholders to ensure the People governance agenda is achieved. • Provide a good customer experience without compromising on the policy requirements. • Liaise with the Human Capital Function team in driving a sound governance and control environment. • Team Contribution • Work closely with relevant stakeholders to ensure the People governance agenda is achieved. • Provide a good customer experience without compromising on the policy requirements. • Liaise with the Human Capital Function team in driving a sound governance and control environment.

• Bachelor’s degree preferably in Human Resources, or Organizational Psychology or related qualification. • A good knowledge of the Human Capital policies, HR services and procedures • At least 4 years working in a banking environment. • Knowledge and skills: • Awareness and knowledge of labour and employment legislation • A good knowledge of the HR policies, HR services and procedure • Knowledge of Risk and Governance. • Risk management identifying, recording and managing of risks • Comprehensive knowledge of the staff policies and procedures • Deciding and initiating action • Detailed understanding of the business and a broad knowledge of Bank strategies as they relate to Human Resources • Innovative problem solving ability to challenge the status quo and drive change in behaviours, People process and instil a culture of governance adherence. • Education • Higher Diplomas: Business, Commerce and Management Studies (Required)