• Records Management & Administration • Maintain accurate and updated staff files both in hard copy as well as ERP and ensure confidentiality at all times. • Ensure an updates staff database for all staff categories with updated staff information. • Support HR audit processes by providing the required documents/information. • Recruitment • Support staff recruitment and selection process, including support with recruitment of Drivers, guards and office assistant. • Communication with candidates, organising interviews, liaising with colleagues regarding scheduling, written tests, and maintaining interview records • Seeking references for selected candidates with support from the HR Manager. • Ensure all recruitment records are complete and filed in a safe place. • Induction of new staff • Coordinate induction programme for new staff entering the organisation, liaising with programme staff and management team to ensure the induction programme is delivered and successful onboarding is completed. • Liaise with the respective programs & logistics coordinators to ensure new staff have the necessary tools to work like laptops and motorcycles where applicable. • Health insurance and GPA • Ensure all new staff have medical insurance cards and the accessible hospital list. • Ensure all accidents are reported to the insurance company and all cases compensated. • Contact point for ZOA Uganda insurance policies with our health insurance & GPA Insurance providers. • Leave Management • Maintain a leave tracker for Kampala staff. Coordinate with the Administrators at field leave to ensure all leave trackers are updated. • Ensure proper leave planning by all staff and monitor all leave balances to remind staff to take leave. • Ensure compliance with all leave policies within the ZOA Employee Handbook. • Training and development • Consolidate all identified training and development needs for all staff, compile annual training plans and monitor implementation of the training plan. • Coordinate all training activities by raising procurement requests in a timely manner for all service providers and coordinate with Admin for all the necessary tools. • Support staff in accessing online trainings through the ZOA academy and ensure all staff complete the mandatory courses. • Ensure training completion reports are submitted and keep an up-to-date list of all staff who receive training. • Performance monitoring • Support the HR manager in tracking staff performance through objective, midyear reviews and end year evaluations. • Review the staff evaluation reports to ensure they are correctly filled and ensure proper documentation of all the records. • Exit Management • Ensure staff exiting the organisation fill the necessary documents including the exit interview, exit checklist and handover report. • Prepare exit letters and certificates of service for all staff that are exiting the organisation. • Coordinate with Finance to ensure payments of final benefits to staff. • Accountability • Sensitize all stakeholders (beneficiaries, service providers, partners, government and other) on feedback and complaint mechanisms implemented by ZOA Uganda • Upon receipt of a complaint or feedback, ensure that it is correctly documented following correct reporting procedures • Understand ZOA’s code of conduct and safeguarding policies, ensure adherence to these policies and that project activities are implemented with a “Do No Harm” approach • Any other relevant HR and administration duties to be assigned.

• Identity • The candidate is expected to fully support the vision, mission and Christian values 0f ZOA (see https://www.zoa-international.com/corporate-identity) • Knowledge, Skills & Experience: • University degree in Human Resources Management, Industrial & organization Psychology, social sciences or related field. • Good working knowledge of local HRM practices, particularly as they pertain to the NGO sector • At least 2 years’ experience working as an HR generalist in the (I)NGO sector • Experience working with various HR Information Systems, including online applications • Excellent command of English • Knowledge on HR metrics • Good knowledge of Microsoft Office and Sharepoint for cloud based file storage and file sharing • Preferably some cross cultural experience in a development setting • Attitude/behaviour: • High level of personal integrity; • Flexibility and adaptability; • Interpersonal and cross-cultural sensitivity; • Able to work under pressures and meet deadlines; • Able to work in a sometimes fluid and innovative environment; • Commitment to ZOA’s mission, vision and values (see https://www.zoa-international.com/corporate-identity)

All applicants should submit your CV and letter of application in writing to the Human Resource Department ZOA Uganda and sent through the link below