• Develop and implement comprehensive sales strategies to achieve revenue targets and market share goals. • Conduct regular market research to identify emerging opportunities and threats. • Analyze market trends, competitor activities, and customer feedback to identify opportunities for growth. • Be cognizant of the business model to ensure it’s adaptable to meet emerging business and market trends. • Utilize data and analytics to make informed decisions and adjustments to strategies. • Collaborate with other departments such as marketing, operations, and finance to ensure a cohesive approach and alignment of strategies to achieving overall business objectives. • Communicate effectively with internal stakeholders to align sales strategies with the group’s brand and service standards. • Create and manage annual sales budgets and forecasts. • Work closely with the Banqueting team to ensure seamless execution of client events. • Communicate effectively with internal stakeholders to align sales strategies with the hotel’s brand and service standards. • Collaborate with the marketing team to create promotional campaigns and packages. • Provide input on pricing strategies, product development, and service enhancements. • Ensure guest feedback is handled as per the outlined guidelines. • Ensure adherence to client data collection, protection, and management as per policy and as per the data protection Act. • Develop and grow business partnerships that have agreements that are within clearly stipulated time and legal frameworks with clearly outlined return on investment. • Cultivate and maintain relationships with key clients, including corporate accounts, travel agencies, and event planners. • Ensure sales costs are within budget by developing and managing the departmental budget by efficient allocation of resources. • Provide regular reports on sales performance, market trends and forecasts to the Sales Director. • Work closely with the leadership team to align the sales strategy with the overall sustainability agenda of the Hotel. • Collaborate with other departments to create sustainable packages and offerings that appeal to environmentally conscious clients. • Showcase the hotel group’s commitment to sustainability in sales presentations and marketing materials.

• A university degree in Business Administration majoring in Sales and Marketing or Degree in relevant field. • 2-3 years of experience in sales. • A creative, passionate self-starter with ability to multitask. • Great time and project management skills. • A skillful and confident communicator, written, oral and presentation skills. • Hospitality marketing experience is an added advantage. • Amiable personality and able to form collaborations with cross-functional teams.

Applicants who have met the required criteria should address their applications and copies of certificates to: Human Resources Manager – Tourism Promotion Services – UgandaJob training programs Sent on email to: jobvacancy.kampala@serenahotels.com on or before 20th March 2025