• Greet guests warmly and professionally upon arrival
• Manage reservations and coordinate guest seating efficiently
• Maintain cleanliness and organization of the reception and dining entrance areas
• Communicate effectively with waitstaff to ensure smooth service flow
• Handle guest inquiries with kindness and professionalism
• Provide an overall welcoming and positive first impression of the hotel

• Previous experience in a customer service or hospitality role is an asset
• Experience in a hotel or restaurant setting is preferred
• Strong interpersonal and communication skills
• Friendly, patient, and professional demeanor
• High standards of cleanliness and personal presentation
• Ability to multitask and remain organized in a fast-paced environment
• Ability to work flexible shifts, including evenings and weekends

What We’re Looking For

• Individuals who are naturally warm, kind, and welcoming
• Strong attention to cleanliness and detail
• Excellent customer service mindset
• Reliable and team-oriented individuals

Compensation

• Competitive salary (to be discussed based on experience)
• Opportunities for growth within the hotel

How to Apply

Interested candidates are invited to submit their application in via email at hr@fountainpalaceug.com