Mission Description

The Head of Air Freight will lead and oversee all air freight operations, strategy, and business development for the logistics company in Uganda. This role requires strong leadership, deep industry knowledge, and the ability to drive efficiency, profitability, and customer satisfaction in air cargo services.

Key Responsibilities
1. Strategic Leadership: Develop and implement air freight strategies aligned with company goals and market trends.
2. Operational Management: Oversee daily air freight operations, ensuring compliance with international aviation and customs regulations.
3. Business Development: Expand market share by building partnerships with airlines, freight forwarders, and key clients working with the commercial department .
4. Financial Oversight: Manage budgets, pricing strategies, and profitability of air freight services.
5. Team Leadership: Lead, mentor the N-1, and develop a high-performing team of air freight professionals.
6. Customer Relations: Ensure excellent service delivery and resolve escalated client issues.
7. Compliance & Risk Management: Guarantee adherence to aviation safety standards, customs laws, and company policies.
8. Innovation & Technology: Drive digital transformation in air freight processes, including automation and tracking systems.

Profile

Education: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration or related field. Master’s degree is an advantage.

Experience: Minimum 8–10 years in air freight or logistics, with at least 5 years in a similar role.

•Industry Knowledge: Strong understanding of international air cargo operations, customs clearance, and aviation regulations.
•Leadership Skills: Proven ability to lead diverse teams and manage cross-functional projects.
•Analytical Ability: Strong financial acumen and ability to analyze market trends.
•Communication: Excellent negotiation, presentation, and stakeholder management skills.
•Technology Proficiency: Familiarity with freight management systems, ERP platforms, and digital logistics tools.

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