• Greet guests, provide orientation, and assist with check-in/check-out.
• Coordinate activities (e.g., trekking permits, forest walks) with local guides and park authorities.
• Respond to guest inquiries about the lodge, Bwindi, and Uganda’s attractions.
• Handle special requests (e.g., dietary needs, transport) with a smile.
• Promote lodge services to enhance guest satisfaction and revenue.

• 1-2 years in customer service or hospitality, ideally in tourism.
• Excellent English skills (spoken/written) for US/European guests; local language knowledge (e.g., Rukiga) is a plus.
• Warm personality and patience—key in a high-expectation setting.

How to Apply: Send your CV and cover letter to dmnmarasa@gmail.com or