• Welcome and warmly engage all walk-in customers and visitors • Provide accurate product knowledge, advice, and recommendations tailored to customer needs. • Handle customer inquiries and direct them appropriately to ensure satisfaction. • Promote and upsell company products to meet sales targets. • Build customer loyalty by ensuring a positive shopping and brand experience. • Represent the brand through professional appearance, behavior, and communication. • Maintain a clean, organized, and inviting front desk and product display area. • Collect and share customer feedback with the sales team to improve products and services. • Support promotional activities and marketing initiatives when required.

• Communication • Leadership • Teamwork • Education & Requirements • Education: • At least a Diploma in a business-related course. • Experience: • 2 years • Industry Experience: • Sales and customer service (experience in retail, FMCG, or health products is an advantage).