• Reception Duties: • Greet and assist visitors, ensuring they feel welcomed and comfortable. • Manage incoming phone calls and emails, directing inquiries to the appropriate staff. • Provide information about RELON’s projects, initiatives, and services to visitors and stakeholders. • Information Technology and Website Management: • Collaborate with the communications team to maintain RELON’s website, ensuring it is up-to-date and functioning effectively. • Assist in the development and implementation of digital content strategies, including social media updates and newsletters. • Provide tech support to staff regarding office software and digital tools. • Office Administration: • Manage office supplies and inventory, ensuring all materials are organized and readily available. • Maintain accurate records of staff schedules and appointments to optimize organizational efficiency. • Assist with scheduled meetings, including setting up meeting rooms and preparing necessary materials. • Data Management: • Support the management of stakeholder databases, ensuring accurate and confidential data handling. • Help in compiling reports and documentation for various projects and activities under the BEACON initiative. • Team Collaboration: • Work closely with various departments to ensure seamless communication and coordination across the organization. • Participate in team meetings and contribute ideas to improve office operations and communal workplace culture.

• Educational Background: • Bachelor’s degree in Administration, Information Technology, or a related field is preferred. • Experience: • At least 2 years of experience in a front desk or customer service role, ideally within a nonprofit or community-focused organization. • Proven ability in website development, with experience in content management systems such as WordPress or similar platforms. • Technical Skills: • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); basic graphic design software is a plus. • Familiarity with social media platforms and digital communication tools. • Soft Skills: • Excellent interpersonal and communication skills, with a friendly, professional demeanor. • Strong organizational skills and attention to detail, with the ability to multitask effectively. • Ability to work independently as well as collaboratively within a team. • Language Proficiency: • Fluent in English, with proficiency in local languages preferred to facilitate better communication with the community. • Additional Information: • This position may require occasional flexibility with hours to accommodate meetings or events. • Applicants should be committed to promoting RELON’s mission and values, particularly in advocating for the rights and empowerment of refugees.

At RELON, we are committed to fostering a supportive and empowering work environment. We believe in the strength of diverse backgrounds and experiences, especially those of refugees and Ugandans, as we work together to strengthen the voice of refugee-led organizations across Uganda. Application Process: Interested candidates should submit their CV, a detailed cover letter highlighting their relevant skills and experiences, and contact information for three professional references to info@relonuganda.org. Applications will be accepted until March 31st, 2025. Please indicate “Front Desk Officer – REL/EXT/012/025” in the subject line. Only shortlisted candidates will be contacted for an interview. Female candidates and individuals from refugee or IDP backgrounds are strongly encouraged to apply. Contact Information: Refugee-Led Organizations Network (RELON) Nsambya Gogonya Road, Behind Joint Medical Store, P.O. Box 30945, Kampala, Uganda Tel: +256 394502670 E-mail: info@relonuganda.org Website: www.relonuganda.org