Front Desk Officer At Kara Tunga

Front Desk Officer

Uganda * Full-time

Kara Tunga

Position title: Front Desk Officer
Duty station: Moroto
Report to: Operations Manager
Contract: 3 Months probation, 1 Year first contract. Thereafter Full Time.
Key relationships: Tour Operations, Food and Beverages, Housekeeping

Position Summary

The Karamoja Safari Camp is seeking a passionate and detail-oriented individual to join our team as a Front Desk Staff. As a cornerstone of our guest experience, you will be the first point of contact, ensuring a seamless and memorable stay for our visitors. We pride ourselves on delivering exceptional hospitality in a warm, welcoming, and adventurous environment. Our team is dedicated to showcasing the beauty and culture of the Karamoja region while providing world-class service. If you thrive in a dynamic setting and have a genuine passion for creating unforgettable guest experiences, we invite you to join our team at Karamoja Safari Camp.

Company background

Kara-Tunga is a sustainable adventure tour company specialised in offering tailor-made experiences in Uganda’s northeastern Karamoja sub-region. It offers outdoor adventure activities, rich cultural experiences and a network of accommodation facilities.

The Kara-Tunga Foundation supports our mission by creating positive change for people and nature in the Karamoja region. It focuses on sustainable development, conservation, and cultural heritage. By choosing Kara-Tunga, you contribute directly to these community-led initiatives and help protect the unique environment of Northeast Uganda.

Company culture

Kara-Tunga’s team exists out of young energetic people with a shared vision to pioneer and spearhead the regional tourism sector. We foster a culture of growth where dedication leads to real career transformation. It is common to see staff progress from roles like night watchman to tour operations or field officers for the Foundation. We invest in our people through providing continuous professional training and exposure. This collaborative spirit helps our team and partners set standards for tourism across the region.

Category: Hospitality Total Positions: 01 Location: Uganda Full-time Salary: not mentioned Posted 2 months ago

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QUALIFICATIONS / SKILLS

Diploma in Hospitality Management or a related field (preferred).
Minimum of two years of experience in a hotel front desk role.
Strong computer skills with proficiency in hotel management software (desirable).
Excellent communication, interpersonal, and problem-solving skills.
Ability to work independently and as part of a team in a fast-paced environment.
Fluency in English, with additional language skills a plus.

Requirements

Commitment to exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions, offering advice and recommendations
Personal integrity, with the ability to work in an environment that demands excellence, time and energy
Experienced in using Booking Systems on various platforms
Strong communication skills

HOW TO APPLY

Deadlines

Receiving of Applications will close by the 30th, March 2026. Only Successful candidates will be contacted.

Disclaimer

Kara-Tunga does not charge any kind of fee at whichever stage of the recruitment process and will involve the community structures, locals in the recruitment processes.

How to apply

Application including Curriculum Vitae (C.V), motivational letter and Recommendation letters to be emailed to projects@kara-tunga.com or hand delivery to Kara- Tunga office in Moroto.

Important to note: Kara-Tunga is an equal opportunity employer, recognizing all sorts of humanity and both males and female candidates are encouraged to apply.