What you would be expected to do

• Investigate and collect information on fraud-related activities (eg, tampering, identity theft, Impersonation, Scammers) within the business.
• Liaise with the Field Team/ Call center to identify fraudulent cases and follow them up for closure.
• Liaise with different law enforcement agents to close reported fraud/tampering cases.
• Serve as a witness in legal cases that arise in the field on behalf of the company
• Prepare regular reports from the field on fraud-related activities and escalate
• Educate staff on fraud and its impact on the business.

You might be a strong candidate if you have

• Bachelor’s degree/Higher National Diploma  in a related field of Criminal justice/Criminology/Sociology/ Psychology /Security studies, and Risk Management
• Minimum 3 years of experience in the same or a related role
• Relevant certification in Criminal Investigations, Fraud Management, or Business Analytics is an added advantage.
• Excellent written and oral communication skills
• Good people skills
• Good planning and organizational skills
• Ability to collaborate with Stakeholders.
• Ability to work on task with minimum supervision

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