1. Customer Service: Greet customers warmly, identify their needs, and provide accurate information and assistance. Address and resolve customer inquiries and concerns promptly.

2. Transaction Processing: Cash count & confirm with clients with precision. Process deposits, withdrawals, and send and receives from remittance platforms. Verify the authenticity of transactions and ensure accurate receiver’s /sender’s details and KYC.

3. Account Management: Assist customers with account-related services, including Deposits/Withdrawals, Forex exchange services and Remittance. Mobile Money services and transactions.

4. Security and Compliance: Adhere to all security and regulatory procedures to safeguard customer accounts and financial data. Monitor for suspicious activity and report any discrepancies or potential fraud.

5. Record Keeping: Maintain accurate records of transactions and balance cash drawers at the beginning and end of each shift. Prepare daily reports and ensure proper documentation.

6. Sales and Referrals: Identify opportunities to cross-sell and refer customers to other bank services and products. Promote bureau’s promotions and special offers.

7. Team Collaboration: Work closely with other team members and departments to ensure smooth branch operations. Participate in training and development programs as required.

· Education: Bachelor’s degree in business related course

·  Experience: prior experience not mandatory

·   Age: 25 years and below

Skills: 

·  Strong numerical accuracy and attention to detail.

·  Excellent communication and interpersonal skills.

·  Ability to handle cash and financial transactions with integrity.

·  Proficiency in basic computer applications and banking software.

·    Attributes:

·  Professional appearance and demeanor.

·  Strong problem-solving skills and the ability to work under pressure.

·  Commitment to providing exceptional customer service.

 Work Environment:

· Typically works in a branch office setting.

·   May require standing for extended periods of handling cash and transactions.

·  Regular working hours.

APPLICATION DEADLINE 23rd  – FEB – 2026 at 11:00 PM

KINDLY UPLOAD CV WITH ATTACHEMENT OF ALL ACADEMIC DOCUMENTS.

CLICK HERE TO APPLY