• Conduct in-field and office chlorine dispenser hardware retrofits i.e. casings, tanks and valve repairs to reduce costs incurred on dispenser hardware • Undertake dispenser re-installations and maintenance in a timely and quality manner • Collect and send dispenser upgrade data for very dispenser repair, maintenance and re-installation undertaken • Regular support and updating of engineering team and the Area Coordinator on the issues that are experienced in the field after undertaking chlorine dispenser hardware spot checks and maintenance • Regularly update the area coordinator and engineering team on the status of the various dispenser parts especially during the trial test of chlorine dispenser hardware • Tracking of chlorine dispenser hardware that Safe Water Now tests in the field, by maintain all records of the same and sharing regular progress reports to the area coordinator • Support in the assembly of new hardware as requested • Maintain hardware inventory for all the dispenser parts and dispenser repair/retrofit tools within their office/hub and advice team on new order needs • Advise and update the field teams on any new developments/improvements/innovations from the engineering and vice versa • Engaging community and the local stakeholders for sensitization and messaging on dispenser usage to ensure chlorine dispenser security and dispenser vandalism cases • Support implementation of ongoing activities within field offices/hub/satellites e.g. chlorine deliveries, quality data collection and submission and hardware maintenance • Manage, train, Supervise, mentor, shadow and coach community service assistants in the execution of their duties • Utilize/manage well any funds allocated to them for facilitating field work or engineering activities in line with the finance policy • Effectively use any allocated motorcycles with close attention on maintenance and repair costs • Developing weekly work plans and reports for field activities • Support on conducting back checks for the ongoing activities (both physical and phone back checks) • Other duties and responsibilities as guided by the Supervisor. • Key Performance Indicators: • Chlorine device functionality rates • Chlorine dispenser issues reported and resolved/addressed within 48 hours of reporting. • Timely and quality data collection, submission and tracking • Number of coaching sessions conducted and verifiable impact on performance of Community Service Assistants

• Certificate or diploma in Plumbing, Water Engineering, or related technical field • Uganda Advanced Certificate of Education (UACE/UBTEB from a recognised Vocational School) • 1-2 years of experience working with communities or social enterprises/NGOs • Minimum of 2 years’ experience in water supply system plumbing, preferably in rural or community settings • Experience with chlorination systems, dosing equipment, or water treatment devices is an added advantage • Basic knowledge of water quality testing methods • Ability to read and interpret plumbing diagrams and technical specifications • Stock management experience/qualifications are an added advantage • Computer literacy • Motorcycle riding experience is A MUST with a valid driving license (Class A) from a recognized driving school • Fluency in English, Lugisu, and Lusoga. Proficiency in other local languages is an added advantage • Required Competencies and Attributes: • Excellent communication skills and good public relations • High level discipline and good character while engaging with the community and their leaders, program teams and managers • Community service attitude/ passion to work in a rural community setting • High level of integrity and stewardship • Embraces team work and enjoys working in a team work environment as a team champion • Good computer, data entry and management skills • Positive attitude to work and to develop in a fast paced work environment • Basic plumbing and pipe fitting skills and experience • Working conditions • The Field Technician position is primarily a field based position involving working in the field 90% of the time. This involves maneuvering in rural setting terrains with chlorine dispenser/ILC device repair and maintenance tools by motorcycle.