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Field Sales Officer – Bodas (3)

Kampala, Uganda * Full-time
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Mogo Uganda

Administration Total Positions: Location: Kampala, Uganda Full-time Salary: Attractive Posted 1 year ago
KEY DUTIES AND RESPONSIBILITIES
• Achieve or exceed weekly, monthly, and yearly sales targets for Boda loans and related Mogo products. • Conduct field visits to engage potential customers, promote Mogo’s finance products, and encourage purchases. • Screen and enroll qualifying customers, ensuring compliance with company criteria and maintaining high portfolio quality. • Explain product features, benefits, and loan terms to customers, tailoring pitches to meet their specific needs. • Follow up on customer payment commitments to ensure timely loan repayments and minimize defaults. • Maintain accurate and up-to-date records of sales activities, customer appointments, payment schedules, and complaints in the company’s ERP system. • Address customer questions, concerns, and objections professionally, escalating complex issues to the Branch Manager or relevant departments as needed. • Build and sustain long-lasting relationships with customers to drive satisfaction and repeat business. • Monitor competitor products, market trends, and customer feedback to provide insights for improving Mogo’s offerings and sales processes. • Adhere to company policies, procedures, and regulatory requirements in all sales and loan administration activities. • Undertake any other tasks assigned by the Branch Manager.
QUALIFICATIONS / SKILLS
• Proven experience in field sales, customer engagement, or loan administration, preferably in the Boda or microfinance sector. • Strong understanding of sales techniques, loan processes, and portfolio management. • Excellent communication and interpersonal skills to build rapport with customers. • Proficiency in using ERP systems or sales tracking tools for accurate record-keeping. • Ability to analyze market trends and competitor offerings to enhance sales performance. • Knowledge of regulatory requirements and compliance in sales and loan administration. • Self-motivated, with the ability to work independently in the field and meet sales targets under pressure. • High school diploma required; a degree or diploma in Business, Marketing, Finance, or a related field is a plus. • Valid driver’s license or ability to travel within assigned areas (preferred).
HOW TO APPLY
All suitably qualified and interested candidates should send their applications and up-to-date CVs to: careers@mogo.co.ug with the subject “Field Sales Officer”. Please specify your preferred location. Deadline: 1st September 2025
Deadline: Expired
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