1. Physical customs processing:

 Collection of original shipping documents from the airline handlers
 Compile documents after entry capturing for physical customs processing
 Liase with the incharge customs for allocations of verification officers
 Represent the importer and AGL at physical verification and ensure timely uploading of verification account onto the system
 Re-seal the packages to avoid incidents of missing items
 Update the customer service team on progress pertaining physical handling of goods
 Follow up releases from NDA, MAAIF and UNBS authorities
 Ensure timely scanning of cargo prior to attaining Customs Exit note
 Processing cargo handling invoices with airline agents (Menzies and DAS) on AGL behalf
 Advise the COM on type of trucks needed for a particular job based on the sight report
 Coordinate with transporters on positioning trucks in the loading area
 Ensure the correct cargo is released from the customs warehouse per entry
 Witness cargo loading on the trucks and ensure no damages during loading
 Do verification at delivery desk incase of any checks by security or customs officers
 Notify the COM about any claims or shortages and attain a report from handlers
 Write the delivery notes in line with company guidelines and give to transporters
 Seal the trucks and dispatch from airport
 Anyother assigned duties by the manager

2. Check documentation

 Control at each step that all relevant documentation or exemptions is attached to minimise customs delays
 Attain T1 for transit goods and ensure departed in the system.
 Ensure a full set of documents accompanies every shipment for delivery to customers.
 Place all documentation in the file folder, close and forward to the COM

3. Alert/Inform Management

 Alert management in case of operational issues (significant or not)
 Inform management of any information relevant to our business activity or environment
 Update changes pertaining to airport operations.

• At least 2 years’ experience in clearing operations
• Good knowledge of customs system
• Excellent communicator
• Customer service skills, interpersonal skills
• Organised
• Attention to details
• Dependability
• Ability to work with tight deadlines

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